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Outlet Manager

3 months ago

Ottawa Ontario HB, Montréal, Canada Accor Hotels Full time

Company Description

Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located on a 21 acres private island amid lush greenery, perfect for a rejuvenating stay. Enjoy seasonally inspired dining experiences and unmatched hotel services and amenities.

Job Description

Outlet Manager
Passionate about guest interaction, food and beverage? As an Outlet Manager, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

What you will be doing:

  1. You'll take care of resource planning, manage your team and support your team's development.
  2. Assist in leading, mentoring and training the Food & Beverage Operations team.
  3. Supervise and delegate duties; ensure brand standards are maintained as per our policies, SOP and quality measures are in place at all times.
  4. Ensure all heartists are aware of the relevance and importance of their activities and how they contribute to the success of the department.
  5. Work closely with the respective Chef de Cuisine to plan menus, prices and promotional events for the restaurant in order to maximize revenue generating opportunities.
  6. Liaise with kitchen to ensure the highest standard of food quality and visual appeal.
  7. Focused on guest feedback and always on the go to improve the guest satisfaction scores.

Your experience and skills include:

  1. Should have min. 2 years experience in a leadership role.
  2. Degree in hospitality management / food & beverage.
  3. Should have extensive beverage knowledge.
  4. Service focused personality is essential and a passion for everything food and beverage.
  5. Should have proactive approach with eye to details to ensure consistent service across the restaurant.
  6. Experienced in all aspects of restaurant service.
  7. Strong interpersonal and problem-solving abilities and the ability to lead by example.

Benefits

  1. An opportunity to be with world’s preferred hospitality company.
  2. Captivating and rewarding experience working alongside passionate professionals.
  3. Range of exclusive Heartist Benefits.
  4. Develop your talent through learning programs by Academy Accor.
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