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Store Manager

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Sidney British Columbia VL, Capital, Canada Dollarama L.P. Full time

The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which includes day-to-day operations, visual merchandising activities, performance management, recruitment and training of new employees, scheduling and inventory management. The Store Manager also ensures that the standards of the store are in line with company guidelines and best practices.

Daily tasks (but not limited to):

  1. Overseeing all store operations and ensuring compliance with company policies and strategies.
  2. Leading, motivating, and developing store staff to achieve performance goals.
  3. Helping with store merchandising, shelf stocking and boxing and unboxing daily shipments.
  4. Delivering exceptional customer service and resolving complex issues.
  5. Implementing and maintaining visual merchandising standards based on company strategy.
  6. Ensuring store safety and cleanliness standards are maintained.
  7. Performing cash management, store opening and closing duties as needed.
  8. Providing employee performance feedback as needed.
  9. Assigning tasks to the team.
  10. Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
  11. Responsible for the hiring and performance management process.

What do you need to succeed?

  1. Minimum of two (2) years’ experience in the retail industry.
  2. Minimum of two (2) years’ experience in a team management position.
  3. Open availability required (day, evening, weekend).
  4. Ability to efficiently organize time and manage priorities.
  5. Excellent communication and decision-making capabilities.
  6. Proven leadership and team management skills.
  7. Strong problem-solving abilities.
  8. Ability to multitask in a fast-paced and high-volume environment.
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