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Sr. Salesforce Solution Architect with experience using Service Cloud and Experience Cloud to support a large Salesforce Implementation.

3 months ago

Toronto Ontario CA, Ontario S.i. Systems Full time

Our Public Sector client is seeking a Sr. Salesforce Solution Architect with experience using Service Cloud and Experience Cloud to support a large Salesforce Implementation.

12 months. Remote with some travel to New Brunswick.


Responsibilities

  • Produce the Solution Architectural deliverables including solution designs, integration specifications, data models, data flow diagrams, process models and user stories.
  • Maintain a global view of the process and data architecture across the system.
  • Stays abreast of the developing process and data architectures in each area of the system.
  • Provide guidance on data sharing, multi-component solutions, automation, and the overall user experience
  • Lead a team of developers and provide support to the development team.
  • Work with the Business Analysts, Enterprise Strategists, Development and QA Teams, and Business Team to address any problems that might arise during design or implementation.
  • Assist in the development and implementation of solutions to meet the strategic objectives and goals of the organization.
  • Confirm effort and estimate to complete on specific tasks.
  • Validate the development teams deliverables against the architecture.
  • Oversees the quality of the Solution Architect deliverables, and
  • Determines complexity, for estimating purposes, of functional specifications.


Must Have

  • Demonstrated understanding of the Salesforce platform, its architecture, and modules such as Service Cloud, and Experience Cloud.
  • Report development on the Salesforce Platform.
  • Agile tools such as Scrumworks, Jira, Git, Azure DevOps, etc.


Nice to Have

  • Salesforce Health Cloud
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