Principal User Experience Researcher

4 weeks ago

Old Toronto Ontario, CA Autodesk Full time

Job Requisition ID # 24WD79719

Position Overview

Do you want to shape exceptional user experiences and lead impactful research programs helping define the future of design and build? As a Principal Experience Researcher at Autodesk, you will play an important role in our team, focusing on leading and delivering user-centered insights and strategy that inform and enhance our products and services contributing to a better world designed and made for all.

Reporting to the Research Manager for Building and Infrastructure Design (BID), you'll collaborate with a talented team of UX Designers, Product Managers, Engineers, and other important partners, specifically working with our teams building Autodesk Forma: our cloud-based software for early-stage planning, and design. You'll help us contribute to making connections and building innovative solutions in the AEC space with our global teams. The contributions you make will play a vital role in helping shape the development of next-generation software that can make designing and building more collaborative, efficient, and sustainable.

Responsibilities

  • Develop and lead partnerships with product, data, and experience leaders to inform strategic product and design decisions.
  • Consult with multiple company partners to develop mixed methods research programs aligning with primary goals that support the design and development lifecycle from strategic inception to post-release validation.
  • Collect, analyze, and interpret complex data using advanced empirical and statistical methodologies.
  • Synthesize and integrate data from diverse sources to find comprehensive, meaningful, and actionable insights.
  • Lead cross-disciplinary teams through the process of ideating and developing strategies based on research, which includes future experience principles, user journeys, and implementation roadmaps.
  • Partner with analytics teams to develop measurement strategies, measure impact, and drive data-informed optimization of initiatives and strategies.
  • Create case studies and best practices that help raise the capacity and capabilities of the AEC research team in insights-driven ideation strategy, and optimization using actionably frameworks and templates.
  • Effectively communicate and tell compelling stories using a variety of methods to maximize impact of research outcomes.
  • Design and facilitate workshops for idea generation, strategic decision-making, and co-creating strategy.

Minimum Qualifications

  • 8+ years of professional experience conducting and leading user experience research.
  • Experience analyzing insights and summarizing complex data into clear and strategic insights.
  • Experience building and leading partnerships with a variety of product development teams.
  • An up-to-date toolkit of qualitative and quantitative research methods and tools, and the experience to determine the appropriate approach for complex situations.
  • Experience applying human-centered design principles and practices.
  • Extensive experience applying a holistic and logical approach to problem solving.
  • University degree in a related field such as Interaction Design, Human-Computer Interaction or a related/equivalent field (or equivalent experience will be considered).

Preferred Qualifications

  • Experience in the Architecture, Engineering, and Construction (AEC) industry.
  • A comfort experimenting with, adopting, and teaching emerging research methodologies and approaches leveraging AI.
  • Familiarity with using online diary platforms and co-creation techniques.
  • Experience working with data scientists to combine behavioral and attitudinal insights into a holistic narrative.
  • Experience with mixed or multi-method research approaches.
  • Experience facilitating workshops and working groups with extended team members and customers.
  • Experience in identifying market opportunities that align research insights with strategic priorities and potential market impacts.

About Autodesk
Welcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us

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