Manager, Office Operations

3 days ago


Kitchener Ontario MA, Waterloo region, Canada BDO Canada Full time

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

Our Kitchener-Waterloo offices are looking for a Manager, Office Operations. This position requires some travel within the Kitchener-Waterloo area and will own the following responsibilities:

  • Lead an administrative team of 5 Team Leads, who combined with Manager, Office Operations leads 35 staff located in multiple offices within the Kitchener-Waterloo area. This includes hiring, on/off boarding, training, guidance and coaching
  • Oversee and manage administrative activities and office operations for multiple offices ensuring alignment with Firm goals and objectives
  • Streamline administrative processes across the multiple offices, implement best practices and provide support to all service lines that maximizes efficiency and productivity.
  • Collaborate with leaders to ensure efficient and effective client service delivery
  • Coordinate and collaborate with service line leaders to support their administrative needs and provide efficient solutions
  • Foster a positive work environment, promoting teamwork, open communication and a high level of team engagement
  • Manage and coordinate office operations, including facilities management, repairs and maintenance and supplies
  • Monitor and evaluate office processes, identify areas for improvement and implement appropriate and consistent processes across the various locations
  • Manage office expenses. This includes review and approval of supplier invoices
  • Participate in budget planning for office expenses
  • Serve as a central point of contact for internal communication and foster effective communication within the Kitchener-Waterloo offices
  • Responsible for organizing and coordinating office events, such as conferences and social gatherings.
  • Ensure compliance with regulatory requirements regarding office operations, health and safety, and security.

How do we define success for your role?

  • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration
  • You understand your team’s successes, challenges, and opportunities; your team describes you as positive, professional, and collaborative
  • You identify, recommend, and are focused on effective service delivery to our clients
  • You share in an inclusive and engaging work environment that develops, retains & attracts talent
  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
  • You grow your expertise through learning and professional development.

Your experience and skills

  • 5+ years of proven exemplary leadership of an administrative team, preferably in a multi office environment
  • Exceptional interpersonal skills with ability to foster a positive, inclusive work environment, with ability to effectively communicate and collaborate at all levels.
  • Proven experience as an Office Manager or in a similar role, preferably overseeing operations across multiple offices.
  • Proficient in using MS Office, MS Teams, Excel, experience with Workday is an asset
  • Experience in virtual leadership and cultivating team collaboration
  • Strong problem-solving, analytical, and communication skills, both written and oral.
  • Dedicated to providing exceptional client service, providing high quality work with high attention to detail.
  • Proven ability to adapt and lead in a constantly changing business environment
  • Process improvement mindset that is continuously striving to innovate our ways of working and improve the end-user experience
  • Ability to work in an agile environment


Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

  • We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

  • We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

  • We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.


Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.


Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

#LI-DE1
  • Pharmacy Manager

    3 days ago


    Kitchener, Ontario, M2A, Waterloo region, Canada Metro Full time

    Position Title: Pharmacy Manager - Full Time Position Type: Permanent Requisition ID: 40069 Banner: Pharma Employment Type: Full-Time Location: 1405 Ottawa St N, Kitchener, ON Shift: Days, Evenings, Overnight & Weekends Summary: Contribute to the achievement of strategic goals and objectives for their pharmacy while ensuring the attainment of...


  • Kitchener, Ontario, M2A, Waterloo region, Canada BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...


  • Kitchener, Ontario, M2A, Waterloo region, Canada Loblaw Companies Ltd - Head Office Part time

    Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the...


  • Kitchener, Ontario, M2A, Waterloo region, Canada Loblaw Companies Ltd - Head Office Full time

    Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the...


  • Kitchener, Ontario, M2A, Waterloo region, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.L’utilisation du masculin à pour but d’alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...


  • Kitchener, Ontario, M2A, Waterloo region, Canada BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...


  • Kitchener, Ontario, M2A, Waterloo region, Canada Reworld Full time

    Container Treatment Supervisor Responsible for all localized container processing activities of the Material Processing facility including but not limited to shredding, container processing, internal transportation, returns / mail-back processing, receiving, data collection, quality control and destructions. Accountable for the obtainment of optimum...


  • Kitchener, Ontario, M2A, Waterloo region, Canada Reworld Full time

    Job Description Reworld is seeking a skilled and experienced Hazardous Waste Technician III to join our team. The successful candidate will have completed Reworld Hazardous Waste Technician III training or possess equivalent experience. The primary responsibility of this role is the safe management, transportation, and disposal of hazardous waste. The...

  • Maintenance Mechanic

    1 month ago


    Kitchener, Ontario, M2A, Waterloo region, Canada Reworld Full time

    Job Description Candidate will repair company equipment and building in a safe, timely, cost-effective and practical manner. The Maintenance Mechanic is a skilled worker in diagnosing, repairing, and maintaining all components of plant equipment. Responsibilities: Diagnose, build, rebuild, and repair all parts of equipment, mechanical, electrical...

  • Position Details

    1 month ago


    Kitchener, Ontario, M2A, Waterloo region, Canada Fastenal Part time

    Job Description Warehouse Associate 104-2085 Shirley Dr, Kitchener, ON N2B 3X4 ONKI1 Public Store Part-time Shift(s): MON TUE WED THU FRI 7:30am - 4:00pm25 - 28 hours/week OVERVIEW: Embark on your journey as a Part-time Warehouse Associate, where you're at the heart of our operations. You'll not only handle the ebb and flow of products as they enter...


  • Kitchener, Ontario, M2A, Waterloo region, Canada Wajax Limited Full time

    The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or road side...


  • Kitchener, Ontario, M2A, Waterloo region, Canada Canadian Tire Corporation Ltd Full time

    Service Advisor - Fairway Rd Type : Fulltime Location : Kitchener On Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!! Job summary The...


  • Kitchener, Ontario, M2A, Waterloo region, Canada Canadian Tire Corporation Ltd Full time

    Service Advisor - Victoria St Type : Fulltime, Parttime Location : Kitchener On Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!! Job...

  • Seasonal Associate

    1 month ago


    Kitchener, Ontario, M2A, Waterloo region, Canada PetSmart Full time

    ABOUT OUR STORES: Working at PetSmart is not a job, its a community of those who work together for the love of pets. As a PetSmart Sales Associate, you arent just selling products, youre helping pet parents find the very best solutions for their pets. With your passion for pets and our education, youll become a trusted partner to the families at every stage...


  • Kitchener, Ontario, Waterloo region, Canada AlumaPower Corporation Full time

    Supply Chain Manager, AlumaPower CorporationDo you want to be part of a hyper-growth company that is reducing society’s reliance on fossil fuels by developing products that use a revolutionary new kind of clean fuel?If yes, you may be the perfect candidate to join us at AlumaPower, a cleantech company with facilities in Sarnia and Kitchener, Ontario,...


  • Kitchener, Ontario, Waterloo region, Canada Hays Full time

    Senior Strategic BuyerTri-cities, OntarioIn-officeOur client is a manufacturer looking for a Sr. Strategic Buyer to join their team.As a Senior Strategic Buyer, you will play a pivotal role in the purchasing team, responsible for sourcing and purchasing materials, supplies, and services essential for our operations. You will be required to travel to multiple...

  • Urban Planner

    3 months ago


    Kitchener, Ontario, Waterloo region, Canada ML6 Search + Talent Advisory Full time

    The Opportunity:Our client, a well-established multi-disciplinary Planning, Civil, Structural, Mechanical, and Electrical Engineering firm, is currently seeking an experienced and driven Intermediate Urban Planner to join their dynamic team. The successful candidate will be part of a collaborative, multi-disciplinary group, engaged in research, analysis, and...

  • Geotechnical Engineer

    4 weeks ago


    Kitchener, Ontario, Waterloo region, Canada ML6 Search + Talent Advisory Full time

    The Opportunity:We are currently seeking a Geotechnical Project Manager to join our Kitchener office. In this role, you will manage a variety of geotechnical engineering projects while providing leadership and technical support to junior staff. You will also play a key part in maintaining client relationships and ensuring the financial health of...

  • Project Coordinator

    2 months ago


    Kitchener, Ontario, Waterloo region, Canada Altis Recruitment Full time

    Our client in the aviation consulting space is seeking a Project Coordinator in Kitchener, ON. In this role, you will support Senior Project Managers with the planning, design, and construction of large-scale capital projects at airports throughout Canada, with an emphasis on airport buildings and infrastructure.This is a hybrid position, requiring you to be...

  • Structural Engineer

    2 months ago


    Kitchener, Ontario, Waterloo region, Canada ML6 Search + Talent Advisory Full time

    Our client, a medium sized consulting engineering firm is searching for a Structural Engineer for their Small Buildings Division in their Kitchener office. In this role, you will lead structural analysis and design efforts for a variety of building types, including single-family and multi-residential dwellings.What You'll Be Doing:Leading structural...