Current jobs related to Field Service Specialist - Canada, CA - Thales Group

  • IT Operations Specialist

    1 month ago

    Canada, CA Field Law Full time

    IT Operations Specialist - Calgary or Edmonton Location: Closing Date: --- Practice Area: Our firm has an opening for an IT Operations Specialist to join our team.The IT Operations Specialist serves as a technical authority, providing expert guidance and support to ensure the seamless delivery of IT services across our organization. As a key member of...

  • Field Food Service Specialist

    1 month ago

    Canada, CA Circle K Stores Inc. Full time

    Field Food Service Specialist page is loaded Field Food Service Specialist Apply locations Remote Workers MLE - Birmingham AL time type Full time posted on Posted Yesterday job requisition id R428671 Essential Functions:Supervise training and educating the store teams on current and new product offerings with an emphasis on Food Safety and Quality Assurance...

  • Surface Well Testing Field Specialists

    4 weeks ago

    Canada, CA Onesubsea Full time

    Surface Well Testing Field SpecialistThe offshore Surface Well Testing Field Specialist located in Houma, La is responsible for maintaining safe, efficient, and reliable product and service delivery to Customers. The Field Specialist identifies opportunities to improve service delivery, implements standard work, and manage risk during service delivery. Come...

  • Accounts Payable Specialist

    3 weeks ago

    Canada, CA PuroClean Certified Restoration Specialist of Auburn Full time

    Who is Bird Bird’s cleaner, affordable, and on-demand mobility solutions are available in cities globally. We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there. Job Summary The accounts...

  • Senior Field Service Technician

    1 month ago

    Canada, CA Ivysads Full time

    DIRECT SUPERVISOR Service Operations Manager DATE 07-12-2023 STATUS location Canada More Than a Job: A Mission for the Future!Compressed Air International Inc. (CAI) is a 26-year young company operating in and around the GTA, is now a wholly owned subsidiary of Ivys Adsorption Inc. Founded in 2023 and led by Enbridge and a group of private owners, Ivys...

  • Field Service Technicians

    1 month ago

    Canada, CA Northdundas Full time

    Storm Internet Services has an immediate opening for 2 Field Service Technicians based out of our Chesterville office. Image Reporting to the Manager of Field Operations, the Field Service Technicians will assist in expanding Storm’s wireless network and customer base in the Ottawa Valley South region. Duties will include conducting residential and...

  • Field Service Technician

    1 month ago

    Canada, CA Alfa Laval Corporate AB Full time

    At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.As a member of our team, you thrive in a truly...

  • Field Service Representative

    1 month ago

    Canada, CA Harris Geospatial Solutions Full time

    Based at 12 Wing Shearwater NS, the Basic Vehicle (BV) Field Service Representative is responsible for performing CH148 aircraft system field service support. As a systems expert, the incumbent acts as technical adviser to the Senior Aircraft Maintenance Authority (SAMA) and maintenance managers to resolve complex CH148 system failures.Essential Functions:...

  • Implementation Specialist Professional Services

    1 month ago

    Canada, CA SysAid Technologies Ltd. Full time

    SysAid is a software company that provides IT Service Management (ITSM) and Asset Management solutions through a SaaS (Software as a Service) model. We serve over 5,000 customers worldwide and help organizations increase efficiency by using automation, analytics, and AI.As we keep growing our Professional Services team, we are looking for an Implementation...

  • Bilingual Client Services Specialist

    4 weeks ago

    Canada, CA Questrade, Inc. Full time

    Monday, April 29, 2024 Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team...

  • Agricultural Product Specialist

    4 weeks ago

    Canada, CA Agriterraeq Full time

    Agriculture Technology SpecialistAgriterra Equipment is one of North America’s largest AGCO dealers. Representing exceptional brands, including Massey Ferguson, Fendt, Rogator, Bourgault, Morris, and Cub Cadet. Agriterra is also the first authorized sales and service centre for CAT agricultural products in North America. We’ve grown from 3 locations (in...

  • Agricultural Product Specialist

    4 weeks ago

    Canada, CA Agriterraeq Full time

    Agriculture Technology Specialist Agriterra Equipment is one of North America’s largest AGCO dealers. Representing exceptional brands, including Massey Ferguson, Fendt, Rogator, Bourgault, Morris, and Cub Cadet. Agriterra is also the first authorized sales and service centre for CAT agricultural products in North America. We’ve grown from 3 locations (in...

  • Field Service Technician- BAS

    1 month ago

    Canada, CA oilandgas.org.uk Full time

    Innovate to solve the world's most important challengesThe future is what you make it.When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future.That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe, and even...

  • Delivery Service Specialist

    4 weeks ago

    Canada, CA Metro Supply Chain Full time

    Delivery Service Specialist 1310 Mountain Ave, Winnipeg, MB R2X 2Y1, Canada Req #3069 Friday, August 9, 2024 Join our team Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions...

  • Field Service Technician- Kitchener/Cambridge

    1 month ago

    Canada, CA Toromontmh Full time

    Field Service Technician- Kitchener/CambridgeJob Category: Skilled TradesRequisition Number: FIELD004747Posted: July 4, 2024Full-TimeDescriptionOur Field Service Technicians are responsible for supporting the customer out in the field or on site with superior service and product expertise to maintain extremely high standards that ensure repairs are completed...

  • Field Service Technician

    1 month ago

    Canada, CA Sandvik Full time

    Sandvik Mining and Rock Solutions is seeking a Location: British Columbia At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements. Are you a licensed Red Seal Heavy...

  • Field Service Technician-Canada

    1 month ago

    Canada, CA Kongsbergsystems Full time

    Job Advertisement Kongsberg Precision Cutting Systems delivers the most robust and reliable digital cutting solutions to wide format, packaging, and industrial markets worldwide. By fusing technology and creativity, Kongsberg PCS enables customers to produce faster, safer, and more efficiently without limiting imagination. Our vision is to inspire...

  • Customer Service Specialist

    2 weeks ago

    Canada, CA TrueOps Full time

    Who We AreTrueOps is a rapidly growing company dedicated to uncovering hidden financial opportunities for Amazon FBA sellers. Our cutting-edge software and proprietary data analysis tools are designed to streamline the reimbursement process and secure maximum financial recovery for FBA sellers of all sizes. We combine the latest technology with meticulous...

  • Field Service Technician

    2 weeks ago

    Canada, CA BAADER Poultry Canada, Limited Full time

    Job SummaryBAADER Canada Limited is a subsidiary of BAADER Foods Systems USA. We are a leading global manufacturer of food processing equipment. We are seeking a Field Service Technician to join our team. The ideal candidate will be responsible for providing on-site maintenance, installation and repair services to our clients. The candidate will train plant...

  • Implementation Specialist Junior Professional Services Junior

    3 weeks ago

    Canada, CA SysAid Technologies Ltd. Full time

    SysAid is a software company that provides IT Service Management (ITSM) and Asset Management solutions through a SaaS (Software as a Service) model. We serve over 5,000 customers worldwide and help organizations increase efficiency by using automation, analytics, and AI.As we keep growing our Professional Services team, we are looking for an Implementation...

Field Service Specialist

1 month ago

Canada, CA Thales Group Full time

Field Service Specialist

Toronto On-site

Position Summary

The Field Service Specialist is the Maintenance Engineering focal and is responsible to provide maintenance recommendations and technical assistance to both internal and external Line Maintenance teams on Thales IFEC System as it relates to operation, maintenance and troubleshooting.

The candidate is a technical interface between the Customer and Thales regional or central organization.

The candidate will contribute to the Central organization continuous improvement process by sharing and implementing maintenance best practices and tool feedback activities.

The Field Service Specialist may be exposed to more than one of Thales’ IFEC system installed and will have to learn how to support a wide variety of systems installed on common commercial jetliners.

The candidate must be a self-starter who can operate with minimal supervision in potentially less than optimal working environments.

Key Areas of Responsibility

  • Provide IFEC Maintenance and Troubleshooting expertise (remotely or onsite) to Airline Line Maintenance teams

  • Participate in system installation and retrofit activity on aircraft (including witnessing or running SIP or GFTP)

  • Provide field support (including maintenance calls, customer support request, etc.) to help the timely dispatching of Aircraft with high level of IFEC system performances and customer satisfaction-Investigate critical in-service events (e.g. executive complaints, extended dark flights, etc.) and lead event to a resolution

  • Provide back office, Maintenance recommendations for non-performing or Chronic aircrafts. Identify systemic issues based on repetitive maintenance actions performed, feedback or reports from key stakeholders (including customer, cabin crew, line maintenance, engineering, etc.)

  • Create, Update and Validate Technical Maintenance or Installation Data (MPD, AMM, SBs, SIP/GFTP), Prepare and distribute activity report to key stakeholders (e.g. PM, customer, executive management, …)

  • Provide feedback and inputs for improvements of monitoring tools (ground tool, parser, on-wing tool) and processes, Will have to consistently learn and train on new products, new functions and performance issues by working closely with applicable departments such as Customer Support Engineering, Central Operations, Customer Programs and Repair Stations.

  • Maintains the ability to travel on short notice to customer locations worldwide. Maintains a preparedness, and valid passport, for extended periods away from home location domestically or abroad.

Minimum Qualifications

  • High School Diploma or General Education Development (GED) Diploma minimum-A.S. degree or equivalent amount of directly related experience preferred

  • Has 2-4+ years’ experience in troubleshooting / investigating technical issues (hardware or software)

  • Must be able to read and interpret documents such as technical publication, flight line procedure, safety rules, operating and maintenance instructions, and procedure manuals. Must be capable of interpreting mechanical and electrical wiring diagrams.

  • Must be contactable outside of normal office hours to provide technical support to the organization on an “on-call” basis. The demand of the installation may require flexible and or extended work hours to meet the release of the aircraft. Work shifts may vary including nights – flexibility required.

  • Will have to be on the road for extended periods of time and to cope with and respect foreign customs and cultures. Will be required to travel to different Maintenance Repair Overhaul facilities as the needs of the service dictates, some locations may be in an unstable political environment.

  • Must have a Valid Passport and the ability to travel outside the country in which the position is located-Travel: Up to 30%

  • The candidate must:

    • Be a self-starter who can operate with minimal supervision in potentially less than optimal working environments

    • Have demonstrated ability to work both independently and as a team member and provide regular status reports of issue progress.

    • Have the ability to clearly communicate at all levels of the organization, as well as external customers and Field/Repair Shop personnel through verbal and written communication.

    • Be a highly organized individual with the ability to document findings/test results, track priorities, and co-ordinate resolution of technical issues.

    • Must be able to work in a fast-paced environment while maintaining accuracy and efficiency.

    • The ideal candidate is engaging and energetic with a personality that likes to interact with people. They must be able to project a professional and polished image that portrays confidence and trust. A strong interest and passion for commercial aviation is highly desirable

Preferred Qualifications

  • Proficient with the following software: Microsoft Word, Excel, PowerPoint, Outlook, and Internet Explorer.

  • Has experience:

    • In a commercial aviation maintenance environment and an extensive knowledge of Civil Aviation Airworthiness procedures.

    • With IFE systems installed in Commercial Aircraft

    • Aircraft data Bus systems (RS485, A429 etc)

    • Ethernet Networks (10Base T, 100Base T, basics, troubleshooting, test equipment)

    • Knowledge of Linux, Shell scripting, MySQL, PHP, C, C++

  • Strong work ethic and drive to succeed with a strong sense of accountability and integrity

What we offer

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave.

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

#J-18808-Ljbffr