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Operations Coordinator

3 months ago

SaintLaurent Quebec HE, Montréal, Canada Thomson Tremblay inc. Full time

OPERATIONS COORDINATOR

Our well-established client is looking for a candidate to fill an Operations Coordinator position. This is a full-time temporary contract for an undetermined duration starting as soon as possible.

Localization: Ville St-Laurent, QC.

Salary: $22/h to $26.5/h, according to experience.

Schedule: Monday to Friday, hybrid position. Flexible work schedule, to facilitate international virtual meetings.

Tasks:

  • Assist with Inventory Control help desk issues to resolve identified inventory issues and discrepancies.
  • Process all orders to send to the distribution facility.
  • Verify inventory availabilities.
  • Deal with logistics: routing orders via EDI or Retailer portals.
  • Pro-actively open-order files by account indicating current routing issues & actions/EDC dates.
  • Weekly review of results with Sales teams.
  • Actively work to achieve on-time delivery metrics (OTIF).
  • Escalate issues and identify solutions.
  • Research compliance related deductions/errors and participate in cross-functional efforts to implement corrective actions.
  • Assist in the review and research of all disputes rejected claims to determine next steps.

If you are a professional passionate about coordinating operations, optimizing business processes, and maintaining strong internal controls, we encourage you to apply for the position of Operations Coordinator. Join our client’s team and play a vital role in maintaining financial integrity within their organization's inventory management processes.


Skills:

  • Detail oriented, analytical, and highly organized with proven ability deliver accurate and actionable information, and to work quickly in a fast-paced environment.
  • Strong attention to detail and accuracy, comfortable with multitasking and working under pressure.
  • Ability to work autonomously.
  • Excel skills - intermediate level.
  • Strong problem solving and analytical skills.
  • Strong communication skills.
  • Ability to work well within a team environment
  • Focused on the outcome for the team and company.

Qualifications:

  • Fluency in English and French, spoken and written.
  • Many interactions in this position will be in English, such as with American management or suppliers.
  • Bachelor’s degree (BAC), preferably in Commerce or related field (or equivalent experience).
  • 2 years minimum of experience in a customer service or account management role.
  • 2 years minimum of experience with retail majors in a B2B (Business to Business) capacity.