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Snowmaking Assistant Supervisor

3 months ago

Canada, CA Accoravillage Full time

Monday, July 8, 2024

Reports To: Grooming/Snowmaking Supervisor

Position Overview

We’re looking for a highly organized team player to join our team as Marmot Basin’s Assistant Snowmaking Supervisor. You’ll be managing staff in the Snowmaking department while working closely with internal teams and our valued guests. You’ll be the champion of excellent internal service, ensuring your team are ready to assist every department, every day.

You’ll work as part of the overall Mountain Operations team and will be responsible for all day-to-day aspects of our Snowmaking department by overseeing the daily departmental requirements including new snowmaker training, staff knowledge & skill development, departmental scheduling & day-to-day snowmaking requests. You’ll also be responsible for maintaining records and documents such as employee training files, incident reports, schedules, payroll, etc. You should expect to be working outside in any, all and sometimes adverse weather conditions.

Key Responsibilities

You’ll oversee all daily operations and staff in the Snowmaking department. Here’s an idea of your key responsibilities:

  • Work collaboratively with the Grooming/Snowmaking Supervisor to ensure all snowmaking activities are meeting company objectives & expectations
  • Work collaboratively with Human Resources to recruit new Snowmakers & Pumphouse Foremen
  • Manage and implement staff training, scheduling, and compliance in accordance with company policy ensuring all Snowmaking staff are competent in Marmot Basin’s procedures and policies
  • Report any damage to the Vehicle Maintenance Supervisor, investigate vehicle incidents and manage any corrective action necessary
  • Maintain snow guns and equipment, report any mechanical issues that would affect the snowmaking schedule to the Grooming/Snowmaking Supervisor
  • Coordinate Snowmaking needs with other departments including Lift Operations, Safety Operations, Special Events, Grooming & Terrain Park
  • Attend weekly Mountain Operations meetings, perform regular on-hill quality inspections
  • Ensure all snowmaking activities meet company expectations
  • Communicate company messages to the Snowmaking team
  • Prepare and balance department budgets and payroll
  • Manage/archive all Snowmaking records and documents
  • Assist other departments as required

Ideally you will have…

  • Previous supervisory and risk management experience in the ski industry
  • Previous snowmaking experience & experience operating snowcats
  • Ability to ski/snowboard at an intermediate level or better
  • Mechanical aptitude (a background in mechanical experience preferred)
  • Intricate knowledge of all aspects of snowmaking operations, including (but not limited to) pump house start-up and operation, pump house shutdown, setup and operation of all snow guns
  • Pump and motor maintenance experience (i.e. greasing, oil changes, etc.)
  • Snow gun maintenance experience (i.e. oil changes, nozzle replacement, etc.)
  • Ability to train new snowmakers in snowmaking operations and snowmobile/ATV operations
  • Working knowledge of pumps, plumbing, compressors, etc.
  • Intricate knowledge of Ski Marmot Basin’s snowmaking terrain, coverage requirements, etc.
  • Knowledge of Parks Canada best management practices as they pertain to snowmaking
  • Excellent physical & mental health
  • Strong organizational, interpersonal and computer skills (Word, Excel, etc)
  • Valid class 5 driver’s license (or better)

Core Competencies

  • Demonstrated leadership for communicating with different departments, cultures & mind sets to accomplish position objectives and responsibilities
  • Demonstrated strong prioritization, time management, planning and organizational skills
  • Work in a safe efficient manner; point out any safety concerns that would put any employee or guest in an unsafe situation
  • Analytical skills, critical thinking , highly customer focused
  • Motivated and observant; able to perceive needed tasks and complete them without direction
  • Able to use taught skills and previous experience to problem solve

Attributes

  • Professional deportment with excellent customer service skills
  • Cheerful, outgoing personality; demonstrated temperament and disposition for stressful situations
  • Passion for working in an outdoor environment (recreational mountain pursuits are considered assets)
  • Self-aware; able to identify strengths and gaps in own abilities and training
  • Strong team member able to take direction
  • Trustworthy and capable of working unsupervised

This is a full-time, seasonal winter role with RMSI-JTAC (Ski Marmot Basin and Jasper SkyTram), approximately 40 hours per week (weather dependent) and must be available to work flexible shifts, including evenings, weekends, and holidays when required.

Alberta Employment Standards regarding probationary periods apply.

  • Marmot Basin, 1 Marmot Road, Jasper, Alberta, Canada
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