Principal Product Designer
4 weeks ago
Come Build a Better Financial Future for all Canadians
At Neo, we’re building a more rewarding financial experience for all Canadians.
Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.
From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.
Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.
- LinkedIn’s Top Startup in Canada for 2022 and 2023
- Top-ranked mobile apps and credit cards
- Canada’s top-rated credit card
- Team of 700+ people
- 1M+ customers in 3 years
- 11K+ retail partners
High Performance at Neo
We recruit, hire, and build our company culture around these attributes:
Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard.
Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done.
Professional Integrity: We hold ourselves (and each other) to the highest standards of integrity.
The Role:
As a Principal Product Designer, you will work with product managers, researchers, engineers, and other designers to define, shape, and deliver a multitude of experiences across various digital platforms. Your efforts will impact all stages of a project, exercising skills in concepting, prototyping, service design, information design, and research through hands-on work to innovate everyday financial services. As a senior leader in the team, you will also help guide, mentor, and expand the design team and practice.
What you'll be doing
- Lead the definition, creation, and delivery of advanced, impactful challenges spanning our whole product.
- Participate in the discovery and planning of new products and features while driving the design vision across our product suite.
- Work with cross-functional teams to drive design vision and strategy that meets user needs.
- Create process flows, wireframes, prototypes, and high-fidelity mockups.
- Transform research and requirements into deliverables that demonstrate an intuitive user experience.
- Follow established Neo design system patterns while expanding the framework.
- Mentor design colleagues, continually elevating our design practice.
- Provide expertise for org-level decision making.
Who we are looking for
- 8+ years of experience in product design or user experience design.
- Deep experience with user-centered design processes.
- Expert knowledge of the end-to-end iterative product design process.
- Excellent communication and storytelling skills.
- A strong portfolio of work demonstrating industry-leading quality.
- Ability to balance great design solutions with an iterative approach.
- Experience designing and prototyping complex workflows with relevant tools.
- Knowledge of synthesizing research to define usability gaps.
- Ability to drive results independently while thriving in collaborative environments.
- Fluency in principles of information architecture and user experience design.
Working at Neo
Joining Neo means betting on yourself and discovering your full potential. We continually challenge ourselves to do our best work. We’re making change happen at a rapid pace, providing endless opportunities to sharpen your skills and find new solutions to complex problems.
Our team members earn meaningful equity in the company through stock options. We don’t get hung up on job titles or hierarchy — we’re focused on accomplishing our mission.
Check out these videos from our employees to learn more about Working at Neo.
Apply with Us
We believe in equal opportunity and are committed to creating an inclusive climate. Successful candidates will undergo a security screening, including a criminal records check and a credit check.
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