Customs Manager
4 weeks ago
Who we are
Have you worked out the logistics of your career yet? You will at Rhenus
The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 7.5 billion. 40,000 employees work at 1,320 business sites in more than 70 countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times.
Join our team and thrive in a dynamic company culture rooted in the values of Entrepreneurship, where innovative thinking is celebrated, Integrity, where honesty and transparency drive our actions, Empowerment, where each team member is encouraged to take ownership and initiative, and Leadership, where we cultivate a collaborative environment that inspires growth and excellence. At our company, these core values aren't just words on paper – they guide our everyday decisions, foster a supportive community, and drive both individual and collective success.
What you will be doing
Reporting to the National Director of Brokerage, the Customs Manager ensures compliance with Canada Border Services Agency (CBSA) regulations. They oversee import and export operations, leading the customs brokerage team and fostering relationships with governmental agencies and clients.
You will be contributing to that vision by…
- Lead and manage a team of customs specialists, providing guidance, support, and coaching as needed.
- Serve as the primary point of contact for all duty and customs regulatory inquiries, providing necessary support and guidance to the team and clients as needed.
- Track progress and productivity with team, assist team with issues that relate to releases and customs inquiries.
- Ensure entries are done in a timely manner to avoid storage and delays to customers.
- Closing of entries within required timeframe to avoid penalties.
- Manage and track issues and tasks, implementing root cause corrective actions as needed.
- Design and implement improved customs processes across the organization to enhance efficiency and compliance.
- E29B entries and carnet applications.
- After hours support for team members as needed.
- Communication with Rhenus offices and other agents in a timely manner on inquires.
- Drawback assistance to team members.
- Conduct audits of customs entries to ensure accuracy on H.S. Codes, tariff treatment, VDF codes, currency, and all other aspects of entry before submission to Cadex.
- Oversee relationships with customs brokers, freight forwarders and Rhenus partners ensuring effective communication and collaboration in a timely manner.
- Manage inbound imports into Canada and exports to the US and other international destinations.
- Monitor ITMR for Cadex, rejects, and exams daily, ensure no entries are overdue.
- Collaborate with client to provide HS codes for new product launches and ensure compliance.
- Review and update HS codes and other relevant codes with accuracy and completeness.
- Support duty drawback processes and Canadian Duty Deferral program compliance.
- Facilitate the clients with Bond requirements, CARM or any other issues.
- Set up of new account for non-resident importers.
- Export cites applications.
What skills & experience you will bring to us
- Minimum 5+ years of relevant management experience in customs brokerage
- CCS designation and customs license required
- Strong knowledge of customs tariff, duty drawback, HS codes, and government regulations
- Excellent interpersonal and communication skills with a focus on relationship building
- Non-resident business number application process experience
- Must have knowledge of CARM process
- Highly proficient in oral and written communication
- Ability to work efficiently in a fast-paced environment with minimal supervision
- Ability to provide after hours support as needed
- Strong problem-solving and negotiating skills
- Proficiency in MS Office, with advanced Excel skills
What are some key figures for the role
- Ideal starting date is November 25, 2024
- You will receive a permanent full-time contract with a 40-hour work week
- Parking is available on premises
- You will have 15 vacation days per year
Want to apply? Get in touch today
Ignite your career with us and seize the opportunity to contribute your unique talents to a team that champions innovation and fosters individual growth. Elevate your professional journey – your next adventure awaits. Our benefits include:
- Health and Dental Care
- Comprehensive Life coverage
- RRSP Matching Program
- Employee & Family Assistance Program
- Free parking
- Generous Paid Time Off
- Education/Tuition Reimbursement
Rhenus Logistics Canada is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. To request accommodation please contact us.
We thank all candidates for applying, however, only successful candidates will be contacted for an interview. Currently, we are not looking for agency support with this position.
-
Customs Manager
1 month ago
Bolton, Ontario, Peel region, Canada Husky Technologies Full timeThe Global Customs Manager will oversee and be responsible for Husky’s global customs compliance and operations, including customs valuation, free trade agreement opportunities, tariff and duty obligations as well as global and local customs policies. The Global Customs Manager will work closely with Husky’s trade compliance team which has team members...
-
Customs Specialist
1 day ago
Mississauga, Ontario, Peel region, Canada Rhenus Logistics Full timeWho we areHave you worked out the logistics of your career yet? You will at Rhenus!The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 7.5 billion. 40,000 employees work at 1,320 business sites in more than 70 countries and develop innovative solutions along the complete supply...
-
Customer Experience Specialist
3 weeks ago
Mississauga, Ontario, Peel region, Canada Sharp Electronics of Canada Ltd. Full timeLocation: Mississauga, OntarioTitle: Direct Customer Experience SpecialistReports To: Assistant Manager, Customer ExperienceJob Status: Full-Time ContractAbout UsSharp Electronics of Canada Ltd. (SECL) is a wholly owned Canadian subsidiary of Osaka based Sharp Corporation which was founded in 1912. Since its founding, Sharp Corporation has evolved into a...
-
Senior Customer Service Associate
3 months ago
Mississauga, Ontario, Peel region, Canada MXA Talent Solutions Full timeSenior Customer Associate /Account Manager Manufacturing experience is needed. Mississauga location; 5 days per week on-sitePerm; to $70k with full benefits & pensionExperience from the packaging or commercial print industry a great bonus!Join this global firm and become a valued member of their customer service department.Our client is looking for that...
-
Customer Support Coordinator
4 weeks ago
Mississauga, Ontario, Peel region, Canada Fuze HR Solutions Full timeAre you passionate about helping others and looking for an exciting opportunity to grow your career? Join our dynamic team as a Customer Support Coordinator! We’re committed to providing exceptional support to our customers, and we need enthusiastic individuals like you to help us deliver on that promise.Job Responsibilities:· Ensures our US customer...
-
Bilingual Customer Service Representative
4 weeks ago
Mississauga, Ontario, Peel region, Canada Arrow Workforce Solutions Full timeTenure: Full-Time, 3 months ContractTitle: Bilingual Customer Service Rep.Location: Brampton, ONHours: 8 am - 8 pm (Shifts will be scheduled during these hours)Pay Rate: $21.37/hr.Responsibilities:Respond to inbound customer calls, addressing inquiries about package locations and ensuring clear and helpful communication.Document call details accurately and...
-
Warehouse Customer Service Representative
4 weeks ago
Mississauga, Ontario, Peel region, Canada Options Consulting Solutions Full timeWAREHOUSE CUSTOMER SERVICE REPRESENTATIVETEMPORARYMISSISSAUGA, ONDo you want to work with a collaborative team?Are you looking to develop your skills and gain valuable experience?Are you customer-service oriented and want to make a meaningful impact?The CompanyOur client, a leading manufacturer in the healthcare services field has an excellent opportunity...
-
Customer Care Representative
2 months ago
Mississauga, Ontario, C4W, Peel region, Canada Konica Minolta Business Solutions Canada Ltd. Full timePOSITION PROFILE To provide excellent customer service to both external and internal customers calling and or emailing in for problem solving. KM Customer Care Representative is responsible for providing the best solutions to customers either by maximizing first call resolution or issuing a trouble ticket to the appropriate administrative team.SUMMARY OF...
-
Project Manager
1 month ago
Mississauga, Ontario, Peel region, Canada Mpac Group Full timePURPOSE OF THE JOB:Reporting to the Sr. Project Manager, the Project Manager has overall responsibility for the management of all assigned customer projects, including scheduling of resources, management of scope and deliverables as well as the financial reporting of the project results.This position requires collaboration with the functional managers of the...
-
Product Manager
1 day ago
Mississauga, Ontario, Peel region, Canada Mirlin Technologies Full timeProduct ManagerMirlin Technologies and GoRight Fleet Solutions are leaders in the Transportation industry, and an emerging leading provider of SaaS software solutions and Services in Fleet Management and Maintenance. Our solutions deliver unrivaled insights, robust technology, and comprehensive expertise that fuel customers’ success during every phase of...
-
Service Operations Manager
1 month ago
Mississauga, Ontario, Peel region, Canada MXA Talent Solutions Full timeThe Services Operations Manager is responsible for strategic management and tactical coordination for the Mississauga customer service and production control team. This is a key position within the Mississauga leadership team. The Services Operations Manager provides a critical point of contact for both external customers and internal operations and is...
-
Project Manager
1 day ago
Mississauga, Ontario, Peel region, Canada The Central Group Full timeCentral is an industry leader in performance-driven marketing-at-retail solutions; specializing in both packaging and point-of-purchase (POP) display with clients across North America. Our dynamic company offers employees a collaborative, client-focused and business casual workplace with excellent benefits, and a unique supportive family culture.If you...
-
Project Manager- Aerospace
1 month ago
Mississauga, Ontario, Peel region, Canada Bevertec Full timeMain ResponsibilitiesProvide leadership in the management of projects. Liaise with all departments, manage cross-functional teams and create, track and manage current projects. Hold all resource allocated to the project accountable for their roles and responsibilities to ensure the program runs on time and to budget. Analyze metrics to effect performance...
-
Dispatch Manager
4 weeks ago
Mississauga, Ontario, Peel region, Canada Seaport Intermodal Full timeCompany Overview Seaport Group is the Leading Asset-Based Intermodal Service Provider in Canada. We pride ourselves on delivering exceptional trans-border drayage services to/from US ports and railheads in Canada. We're not just leading the industry, we're shaping it's future. And, as we continue to grow, we're expanding our exceptional...
-
Associate Product Manager
3 months ago
Mississauga, Ontario, Peel region, Canada Upper Canada Soap Full timeCompany: Upper Canada Soap and Candlemakers Reports to: Product Manager. Location: Mississauga, Ontario, Canada. ABOUT US:Upper Canada Soap is an industry leader with over 50 years and an innovator in the world of bath, beauty, and wellness. Our head office is located in Canada, with other offices in the UK and US. We are...
-
Administrative Manager
1 day ago
Mississauga, Ontario, Peel region, Canada condocruitment Full timeSenior Administration Officer (Condominium) - MississaugaAs a member of the property management team, you will be providing the full administration support to the Property Managers playing a major role within the Condominium Property Managers offices. This is a Head Office based position with minimum travel required. This is an opportunity to join a company...
-
Warehouse Manager
1 month ago
Mississauga, Ontario, Peel region, Canada Conerstone Part timeYou are expected to play a very important role as a warehouse Manager in our Organization Cornerstone Industries. It is such a Vital Role because it is crucial to our daily operations as a manufacturing and supply incorporation.Your Duty is to supervise the receipt, dispatching, and storage of a company's incoming and outgoing goods and supplies. This...
-
Assistant Service Manager
2 months ago
Mississauga, Ontario, Peel region, Canada MeadowBrook Full timeUnleash your skills here.You’ve earned yourself the opportunity. This is your chance to seize it.Here at MeadowBrook, we pride ourselves in our ability to find the best talent and create a culture that encourages and embraces your growth.Your position here at MeadowBrook has been set up to ensure that advancement and growth occurs – paving the way for...
-
Senior Service Delivery Manager
2 months ago
Mississauga, Ontario, Peel region, Canada Centrilogic Full timeSenior Service Delivery ManagerPosition DescriptionThe position of Senior Service Delivery Manager (SDM) is part of the Client Success (CS) organization which has end-to-end accountability for the client relationship.The Senior SDM understands all contracted scope, performance levels (SLO/SLA), service offerings and capabilities, which enables them to assist...
-
Project Manager
5 months ago
Mississauga, Ontario, Peel region, Canada TDG Transit Design Group Inc Full timeProject ManagerLocation: Mississauga, ONHours: Monday- Friday 9:00 am-5:00 pm – On siteWho we are: Our company has been presenting innovative lighting solutions to the rail and public transportation industries since 1989. We are leaders in building complete lighting systems for locomotive and rail passenger vehicles, inside and out. This includes light...