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Onboard Hospitality: Server/Bartender

3 months ago

ON, Canada Kingston Destination Group Full time

Updated: July 26, 2024

We are currently hiring Servers/Bartenders to work onboard our dining vessels

Season: This is a seasonal position ending October 31, 2024. The Kingston 1000 Islands Cruises operating season begins in April and ends in October.

As a member of the Kingston 1000 Islands Cruises onboard Hospitality Team, you will contribute to an outstanding guest experience on board our three sightseeing and dining vessels, providing food and drink service to guests and fulfilling orders for your team.

Participation in other onboard tasks including setup, cleaning, and regular training in marine emergency duties is required.

At Kingston Destination Group, we are looking for candidates interested in joining a fast-paced, service-focused team in one of Ontario’s most unique and rewarding work environments: on board our sightseeing and dining cruises sailing from downtown Kingston. Discover why Kingston and the 1000 Islands attract visitors from around the world, as you help create an inspiring hospitality experience for our guests.

Qualifications:

  1. Positive attitude and collaborative approach.
  2. Ability to work in a fast-paced, guest-focused environment.
  3. Strong verbal communication skills in English.
  4. Proficiency in other languages is an asset.
  5. Heavy lifting and other demanding physical work occasionally required.
  6. Past hosting, serving or bartending experience preferred.
  7. Smart-Serve certification required.

Responsibilities:

  1. Complete setup tasks and ensure the boat is ready for service.
  2. Greet and assist guests during boarding, service, and disembarkation.
  3. Maintain an excellent knowledge of food and beverage items, allergens, cook times, inventory.
  4. Take, process, and deliver food and beverage items ordered by guests in an accurate and timely fashion.
  5. Professionally plate/present food and beverages according to presentation standards.
  6. Minimize waste and maintain accurate inventory.
  7. Collect payment and process through Point-of-Sale software, accurately balancing end of day reports.
  8. Consistently meet and exceed standards for service timing and service excellence.
  9. Participate in safety drills and act as a member of the onboard safety team.
  10. Anticipate and respond to guest needs: exceed expectations and create an outstanding experience as an Ambassador for Kingston.
  11. Occasional onboard Canteen Attendant shifts as required.

About Kingston Destination Group:

Kingston Destination Group is committed to hospitality excellence as the portal to inspired visitor experience in the Kingston 1000 Islands destination. We create, sell and operate cruises, tours and experiences through our experiential brands, including Kingston 1000 Islands Cruises, Kingston Trolley Tours, Waterfront Gifts & Apparel, Kingston Walks, and K-Pass.

Kingston 1000 Islands Cruises operates the “Food, Fun and Entertainment Ships” of the 1000 Islands, demonstrating hospitality excellence on 1-hour and 3-hour cruises departing from downtown Kingston. Cruises sail on a fleet of three sightseeing and dining vessels ranging in size from 100 to 250 passengers: The Island Belle, The Island Queen, and the Island Star.

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