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Technician - Advanced

3 months ago

Northwestern Ontario Ontario, CA Bell Canada Full time

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.

Job Title: Technician - Advanced
Job Location: 52 Redditt Road, Box 5100, Kenora, (ON)
Job Status: Regular - Full Time

Name and description of hiring department

The Ontario Field Operations team in Bell Canada is responsible for maintaining the outside cable network providing voice and data services to customers in the consumer Bell Business markets.

Main Job Duties / Accountabilities include of the Cable Repair Technician (Copper/Fiber)
  • Repair of the aerial and underground fibre optic and/or copper network
  • Perform preventive maintenance activities
  • Work with engineering plans / MOP to determine work procedures to be followed
  • Professionally represent Bell with the public and customers
  • Communicate in a positive manner with customers and contractors

As necessary, agree to undergo a background security check to meet a customer’s clearance requirement.

Prerequisite
  • Candidates who are part of the Craft and Services bargaining unit must have:
    • A college diploma in electronics or telecommunications, or equivalent work experience
  • Candidates from outside the Craft and Services bargaining unit must have:
    • A college diploma in electronics or telecommunications, or equivalent work experience
    • A minimum of a high school diploma.
  • Hold a valid driver’s license Class G or G2
  • Possess good manual dexterity and able to work with different hand tools
  • Capable to lift and carry heavy weight
  • Capable to climb telephone poles and/or climb and carry ladders
  • Capable to kneel and bend and work in areas with restricted movement
  • Capable of differentiating coloured wires (colour code)
  • Capable to safely execute all functions/aspects of the job and meet all safety requirements associated with the work equipment
Preferred Qualifications / Skills
  • Basic knowledge in all aspects of repair and maintenance of underground, aerial and buried copper
  • Basic knowledge of computer software environments to perform tasks (example: looking up cable plans on G-Mobile viewer, viewing cable schematics, etc.)
  • Basic knowledge of outside plant specifications for buried, aerial and underground applications
  • Basic knowledge of splice opening and closing (i.e. lead, PLP, PSI, etc.)
  • Basic knowledge of telephone network structures (conduits, strands, cables, poles, splices, etc.)
  • Basic knowledge of cable repair test sets tools and gas meters
  • Basic knowledge of Microsoft Office
  • Ability to act with a focus on customer satisfaction
  • Ability to work autonomously and with minimal supervision
  • Analytical thinking and problem solving abilities
Working Conditions

The candidate must be able to work outdoors in various weather conditions and may be called upon to work variable schedules according to business needs (schedules within a given day are prepared by the Company with due consideration to seniority), to participate in a standby program and work overtime as needed. Available and flexible to work days, evenings, nights, weekends, and statutory holidays as needed.

Note that many working conditions are subject to terms outlined in the collective agreement.

Position Type: Union
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Kenora
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 08/31/2024

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

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