Security Operations Supervisor

4 weeks ago

North Peel Regional Municipality Kleinburg ON LJ, York region, Canada Canada's Wonderland Convenience Full time
Overview:
Work in conjunction with the FT team on ensuring Canada’s Wonderland provide a safe and secure experience for our guests and associates by providing excellent leadership and training.

Responsibilities:
Deploy, teach and mentor excellent guest services skills to support park safety and security goals
Provide leadership of enforcement, security and access control programs
Administration of the Park’s lost & found, Charger back program
Assist with Park Patrol tasks and duties as required
Patrol and provide second level backup response to in-park security situations/incidents.
Provide Departmental Duty Coverage and act as Security liaison with operating departments and local law enforcement during security incidents.
Issue trespass notices as required related to incidents
Monitor and respond to site-specific fire and safety systems (sprinkler and fire alarm systems)
Hire, train, develop and mentor all associates to ensure in and off season expectations are met
Provide first response to first aid calls off hours and co-ordinate departmental injury claims
Monitor and respond to security and/or environmental alarms
Maintain park key inventory and liaise with departments
Monitor Health & Safety programs and report violations of safety policy
Coordinate and assist with special security / traffic events (fireworks, Canada Day, etc.)
Assist with other duties as assigned.

Qualifications:
Graduate of a post-secondary Law Enforcement program or combination with equivalent work experience
Possess a valid Ontario Security Guard License, driver’s license and First Aid/CPR certificates
Must pass mandatory “Use of Force Training” including handcuffs, baton and conflict resolution / MOAB
Possess excellent analytical problem-solving skills
Supervisory experience is an asset
Ability to effectively deal with stressful situations
Present a passionate professional manner and positive attitude
Provide CSA approved steel toed black boots
Be available to work a variety of rotating shifts, including midnights, on weekends and holidays

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