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Reporting Specialist

3 months ago

Brampton Ontario CS, Peel region, Canada Rogers Communications, Inc. Part time

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Reporting Specialist

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Reporting to the Senior Manager of Network & IT Analytics, the successful candidate will be responsible for developing reports, dashboards and underlying data structures that support new and existing technology operational metrics, goals and objectives. The candidate will work closely with technology operations process owners, internal and external data management and architecture teams, to design and build optimal data structures and ensure data integrity required for reporting and dashboard development. The candidate will collaborate with all levels of organization, internal and external to technology, to define reporting requirements.

Based on reporting requests and assigned projects, the successful candidate will research and analyze available data, statistics and operational process standards and will work with Technology process owners and primes to determine and recommend the appropriate metrics for reporting. In addition to reporting and dashboarding projects, the candidate will engage in continuing improvement process to review existing reporting portfolio and systems and recommend more robust and efficient solutions. On occasion the candidate may be engaged in operational situations troubleshooting various data structure or access issues.

Responsibilities

  • Design and develop data structures (datasets, pipelines, tables, variables, etc) to support various reporting requirements.
  • Develop PowerBI dashboards and reports that support technology operations objectives and KPIs.
  • Collaborate across the organization to define criteria for strategic reporting and dashboard requirements.
  • Review and define metrics for technology operations alongside process owners and subject matter experts in various operations teams.
  • Interface with data source managers and application owners to review technical data source criteria for report and dashboard development.
  • Ensure data integrity across all dashboards and reports, proactively initiating data fixes with data management teams and data source application owners.
  • Cater to ad hoc requests for information and/or data analysis through formal request management process.
  • Acquire working knowledge of the operational processes being reported on through collaboration with process owners and teams.
  • Work independently and to deadline.
  • Create supporting documentation for all reports and dashboard development within PowerBI and Sharepoint.
  • Acquire knowledge and continuous learning of various data storage, visualization and reporting platforms and tools.
  • Solicit, acquire, and share technical PowerBI development knowledge to team members.

Qualifications

  • Expert knowledge in data engineering and PowerBI is a must-have.
  • Confident in manipulation, development and maintenance of data sources / tables / queries / scripts with a strong understanding of (my)SQL, Python, Adobe Analytics and Splunk.
  • Intermediate knowledge data pipelines and data warehousing systems such as MS Azure Snowflake, or AWS Redshift.
  • Bachelor’s degree in Business, Mathematics, Economics, Computer Science or equivalent experience.
  • 5+ years of advanced work experience in Business Intelligence, data engineering and analytics, reporting and dashboard creation.
  • Strong visual design and presentation skills, with the ability to present information in a clean, concise easy to read manner.
  • Strong customer service focus, by building reports and dashboards with the operations owners and audience needs in mind at all times.
  • Strong analytical skills required, to create reports and dashboards that tell the story and explain the why behind operations to the audience.
  • Ability to work within a dynamic, fast-paced team environment.
  • A passion for creating interactive dashboards and continuous learning.
  • Excellent communication skills and the ability to interface internally and externally at all levels including senior management.
  • Thrives in an environment of constant change, unpredictability and ambiguity.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 300347

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. You matter to us For any questions, please visit the Recruitment Process FAQ.

Successful candidates will be required to complete a background check as part of the hiring process.

Being a Rogers team member comes with some great perks & benefits including:

Health & well-being benefits
Donation matching
Paid time off for volunteering
Wealth Accumulation including: Pension plan & Employee stock options
Generous employee discounts
Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Job Segment: Data Warehouse, Computer Science, Business Intelligence, Database, Developer, Technology

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