Aviation operations manager- Fixed wing
1 month ago
Title: Fixed Wing Operations Manager
Reports to: General Manager, CEO
Department: Fixed Wing
Job Summary:
Responsibilities/Duties:
- Day to day operations in the Fixed Wing Department as per the COM.
- Scheduling patrols
- Responsible for Patrol oversight (Ensure patrols are compliant and/not missed)
- Coordinating with Maintenance scheduling
- Transport Canada delegate - Liaison with TC
- Responsible for regulatory compliance with the COM, including amendments, etc.
- Liaison with clients for scheduling and planning.
- Working with the Chief Pilot for hiring, training, and scheduling.
- Checking timesheets and per diems
- Appointed in the AES Emergency Response Plan
- After hours calls from clients or crew.
- Recruiting and training
- Budgets and Base Expenses - Rates for aircraft
- Building maintenance (snow removal, cleaning schedules, vac truck for sewer, water hauling, repairs and maintenance, garbage disposal, drinking water, etc.)
- Employer representative for COSH/AOSH Safety Meetings.
- Responsible for completing corrective action plans (5 Why’s, etc.).
- Ensure compliance with internal/external Audits.
- Assisting and heading up quotes for both Surveillance and Charter, with both fixed wing and rotary.
- Working with clients to ensure the maps and patrols are correct.
- Annual Patrol Final Reports – putting them together when the patrols are complete.
- Reviewing reports for clients before sending final reports to clients.
- Taking calls from pilots flying aerial surveillance patrols when they find an anomaly and working with them to get the information to the client.
- Troubleshooting issues with clients if there are issues with report, mapping, photos, etc.
- Checking invoices and PO’s for clients
- Ensuring all pilots are ready to perform their duties, and are “ready” for flight.
- Spot checking flight tickets
Competencies
- Multitasking.
- Attention to detail.
- Excellent customer service.
- Great verbal and written communication
- Conflict management
- Strong communication skills
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