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General Manager

3 months ago

Mississauga Ontario CW, Peel region, Canada Senseability Full time
Gap Inc. General Manager - Square One Mississauga, Ontario

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that deliver a best-in-class customer experience.

What You'll Do

  1. Analyze results, identify opportunities, and make decisions in collaboration with the leadership team to drive key performance indicators
  2. Drive profitable sales through forecasting and scheduling
  3. Manage store budget for daily operations in support of the P&L
  4. Build highly productive teams through sourcing, selecting, and developing people
  5. Be accountable for team performance through coaching and feedback
  6. Teach and train to build capabilities
  7. Lead the implementation and execution of all Standard Operating Procedures and initiatives
  8. Create an inclusive environment
  9. Implement action plans to maximize efficiencies and productivity
  10. Represent the brand and understand the competitors
  11. Promote community involvement
  12. Leverage OMNI to deliver a frictionless customer experience
  13. Ensure all compliance standards are met

Who You Are

  • 3-5 years of retail experience leading others
  • College degree or equivalent experience preferred
  • Demonstrated ability to deliver results
  • Ability to effectively communicate with customers and employees
  • Ability to maneuver around the sales floor, stockroom, and office; work around and with chemicals; lift/carry up to 30 lbs.
  • Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
  • Ability to travel as required
  • Established time management skills
  • Strong planning and prioritization skills

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy, and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic, and Outlet
  • Competitive Paid Time Off plans
  • Company match for donations and volunteer time
  • Registered Retirement Savings Plan
  • Employee stock purchase plan
  • Medical, dental, vision, and life insurance
  • Maternity/Parental Top Up
  • See more of the benefits we offer

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

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