Director of Sales And Marketing
4 weeks ago
About the job
Location: Courtyard By Marriott St. John's Newfoundland
Located in the heart of St. John's, Newfoundland, the Courtyard By Marriott stands out with its exceptional location offering breathtaking views of the harbor and easy access to the city's main attractions. By joining our team, you will become part of the prestigious Marriott International brand, where we value excellence, professionalism, and a commitment to delivering superior service.
WHAT WE OFFER
- Numerous opportunities for advancement within Urgo Hotels Canada.
- An unbeatable location near St. John's harbor, close to the city's main attractions.
- Retirement plan with employer contribution to RRSP.
- Various employee wellness and recognition programs.
- Continuous training and global talent development opportunities.
- Exceptional discounts at Marriott hotels.
- Social benefits, such as life, disability, medical, and dental insurance, partially covered by the employer.
Under the supervision of the General Manager, the Director of Sales and Marketing is responsible for leading and managing the hotel's sales and marketing functions, as well as its performance in terms of revenue, profitability, and competitive RevPAR index. The role also includes overseeing group and banquet management.
Key Responsibilities
Marketing:
- Develop and implement a comprehensive sales and marketing plan, including market research, pricing strategy, promotions/advertising, distribution, and communication.
- Lead the hotel's marketing strategies based on customer trends and established development plans.
- Coordinate with the Public Relations department for advertising needs, writing, and press releases.
Sales:
- Manage the implementation of sales policies and programs, in collaboration with relevant department heads.
- Supervise the sales team and coordinate their activities.
- Develop and maintain business opportunities through proactive business development actions.
- Support the regional sales efforts of Urgo Hotels to maximize business opportunities.
- Ensure customer satisfaction during and after service delivery, and handle complaints if necessary.
- Analyze sales reports to optimize performance.
Revenue Management:
- Analyze the STR report to competitively position the hotel in the market.
Banquets:
- Oversee sales meetings and ensure effective planning of upcoming events.
- Coordinate the various hotel departments (Front Office, Banquets, F&B, Finance) for seamless event organization.
Urgo Hotels Canada Overview: Welcome to Urgo Hotels Canada, a renowned leader in hotel management and development, with over four decades of experience in the Canadian hospitality industry. As pioneers in hotel management, acquisition, development, and design, we recently strengthened our position through a strategic partnership with Hersha Hospitality Management (HHM) in 2022. Join us in creating memorable experiences for our guests.
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