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Shop Supervisor

2 months ago

Calgary Alberta, Calgary region, Canada Hino Central Full time

In 1996, Hino Central first set up shop in a small shared space. Today, we run a group of state-of-the-art locations in Edmonton, Calgary and Langley. We’ve been nationally recognized as an industry leader, and we’re a proud division of Eledone Management, part of The Driving Force Group of Companies. At Hino Central, you can count on our decades of experience, the toughest trucks for every job, unmatched service and the best value and coverage in the business.


We are currently seeking a Shop Supervisor to join our team in Hino Calgary. As the Shop Supervisor you will provide mentorship and development to a team of technicians while overseeing all daily shop operations. Provides oversight during diagnostics and mechanical repairs to ensure technician productivity and efficiencies are maximized while maintaining safety and quality control standards.


What You'll Do

  • Providing oversight and mentorship to technicians, offering direct feedback to enhance shop efficiency.
  • Guiding shop activities to foster a positive teamwork environment and ensure adherence to safety protocols.
  • Training technicians on repair and diagnostic procedures, including hands-on support as needed.
  • Processing work orders and collaborating with parts and service support teams to provide accurate estimates.
  • Delegating work assignments and verifying completed repairs to uphold quality standards.
  • Monitoring shop efficiency, productivity, and labor hours to maximize operational effectiveness.
  • Assisting the Parts & Service Manager across dealership functions as required.
  • Advocating for overall dealership safety and cleanliness standards.
  • Internal communication with Service Advisors, Technicians, Parts Department, other managers, and support teams.
  • External communication with suppliers, manufacturers, customers, Hino dealers, and OEM technical support.
  • Supervising, leading, training, and mentoring direct reports in alignment with company culture and policies.
  • Facilitating effective orientation for new hires and ensuring ongoing training as necessary.
  • Conducting performance reviews according to company performance management schedules.


What You Bring

  • Journeyperson Heavy-Duty Technician or Truck & Transport Mechanic trade qualification is required
  • Red-Seal Certification is required
  • Cummins Certified preferred
  • Valid Driver’s License, minimum of class 5 (Driver’s License class 3 with Q endorsement considered an asset) and Driver’s Abstract acceptable to TDF Group’s Driver and Vehicle Safety Program.
  • Strong computer skills and competency with BMS System, Microsoft Office, as well as diagnostic software and online manuals.
  • Strong interpersonal, organizational and communication skills that align with the Company’s core values.
  • Ability to demonstrate management skills and strong leadership competencies (previous management experience would be considered an asset).
  • Ability to solve problems independently following company guidelines and policies.


Why work with us?

  • You matter, we support you. We pay competitive wages and benefits, including extended health with a spending account, and dental.
  • Commitment To Safety. A “safety first” working environment, with modern shop equipment and tools, and a clean workspace. To go a step even further, we provide our team members PPE Allowance
  • We take care of our people. You get 50% off rentals at any DRIVING FORCE location. We offer you our company RRSP matching program, to look after your future.
  • Work/ Life balance is important. You get 3 weeks accrued vacation, a flexible working environment, and wellness time to focus on yourself or your loved ones.
  • We want you to grow. Our fun and inclusive company culture enables our employees to grow their careers with us. You get hands-on training and a path forward in the company if you want to develop your career.
  • A dynamic and collaborative work environment.


Not sure if you qualify? Think about applying anyway We understand that not everyone brings 100% of the skills and experience for a role.


Hino Central values diversity and is committed to providing equal opportunities in the workplace. We invite applicants from qualified individuals of all backgrounds. While we welcome all interested candidates, only those selected for an interview will receive further communication.


If you require accommodation during any part of the recruitment process, please let us know.