Director of Hardware Strategy

1 month ago

Montreal Quebec GF, CA Lightspeed Full time

Hi there Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place

We’re looking for a Director of Hardware Strategy to join our team. Reporting directly to the VP of Partnerships, the Director of Hardware Strategy will own the development and execution - in collaboration with colleagues across Lightspeed - of our global hardware strategy at Lightspeed across our point of sale platforms.This role will work across a variety of teams to develop and execute on a long term hardware strategy that enables Lightspeed to continue to transform the retail and hospitality industries with innovative point of sale and payments technology.

Reporting lines:

As the Director of Hardware Strategy, you will report directly to the VP of Partnerships. You will lead a team focused on the following areas:

  • Hardware Product Management
  • Hardware Partner Management & Procurement
  • Hardware Forecasting & Purchasing
  • Hardware Fulfillment

Reporting lines and direct reports may change from time to time with the requirements of the role.

What you will be responsible for:

  • Create a short and long term plan to deliver hardware reliability, innovation, and value across our key point of sale product offerings
  • Collaborate to insure product teams have the right technology to deliver their roadmaps
  • Build and maintain hardware partnerships with the industry leaders in the point of sale and payments technology space
  • Manage our network of suppliers, distributors, and reverse logistics partners to drive operational efficiencies and improve the customer experience
  • Own the P&L for hardware globally; delivering on price negotiations with vendors, pricing strategy, and influence our discount and promotional offers
  • Lead the hardware procurement and purchasing team and process for purchases globally; delivering margin improvement and supply chain reliability
  • Own our internal hardware fulfillment teams and warehousing operations globally
  • Build and maintain strategic relationships with key innovators and industry leaders in the hardware space that influence our products direction like Apple, Google, Adyen, and Stripe
  • Identity trends and competitive landscape developments at the intersection of hardware, payments, and point of sale
  • Build and maintain a world-class, inclusive, diverse, high-performing team by driving effective onboarding, on-going training, retention with a strong remote culture

What you will be bringing to the team:

  • 10 years in point of sale or payments hardware product or operations management
  • Proven results managing teams and external partners to deliver results
  • Experience in a global SaaS environment, preference for fast-growth and global
  • Track record of being able to both set or shape strategy, as well as delivering executional plans that have measurable impact on the business.
  • Experience engaging at an executive level both internally with cross-functional groups and externally with partners
  • Proven record of leading a diverse, high performing team across geographical regions and experience building high-performing, inclusive teams
  • Exceptional written/verbal communication and presentation skills
  • Ability to work independently with a high degree of accountability, while also able to collaborate cross-functionally with exceptional interpersonal skills
  • Proven ability to thrive in a fluid, fast-paced, unpredictable environment
  • Unquestionable ethics, integrity and business judgment; you share our values, and work in accordance with those values
  • Highly motivated and adaptable with a demonstrated ability to thrive in a challenging, fast paced and team-oriented environment
What’s in it for you?
Come live the Lightspeed experience
  • Ability to do your job in a truly flexible environment;
  • Genuine career opportunities in a company that’s creating new jobs everyday;
  • Uncapped commission;
  • Work in a team big enough for growth but lean enough to make a real impact.
… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
  • Lightspeed share scheme (we are all owners)
  • Immediate access to our benefits plan
  • RRSP match after 3 months
  • Fitness & Wellness benefit: $500 CAD per calendar year
  • Unlimited Paid Time Off
  • Parental leave Top-Up

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed tocreating an inclusive and barrier-free workplace. Lightspeed welcomes andencourages applications from people with disabilities. Accommodations areavailable on request for candidates taking part in all aspects of theselection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stopcommerceplatform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloudcommercesolution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with ourApplicant Privacy Statement. #J-18808-Ljbffr

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