Azure Cloud Engineer

2 weeks ago

Canada HCLTech Full time

Job Description:

We are seeking a highly skilled and motivated Senior Cloud Operation Engineer to join our team. As a Senior Cloud Operation Engineer, you will play a pivotal role in ensuring the smooth operation of our cloud infrastructure across Azure Cloud environment. Your responsibilities will encompass a wide range of cloud operations tasks, including but not limited to:

Roles and Responsibilities:

  • Work with CloudOps team to ensure the technical issues are addressed on timely basis, assigning tasks, monitoring progress, and providing guidance and mentorship as needed.
  • Work with Microsoft & required vendors to address cloud platform issues.
  • Perform a Daily health checks of Cloud platform to ensure the environment is healthy.
  • Utilize Azure Cloud Shell, PowerShell, and Bash scripting to automate manual tasks, enhancing efficiency and reliability.
  • Monitor and implement native snapshot and restore processes using Cloud Native Backup Solutions. Create and manage Recovery Vaults, defining backup policies, and scheduling snapshots to safeguard critical data.
  • Work with Azure AD App registration and GCP APIs to integrate cloud resources and streamline operations.
  • Create and manage storage accounts in Azure and storage buckets in GCP, including the implementation of storage lifecycle policies.
  • Configure, Manage & troubleshoot issues related to Azure infrastructure platform.
  • Collaborate with cross-functional teams, to analyze and resolve integration-related problems.
  • Manage and prioritize incident tickets, ensuring timely resolution and accurate documentation of issues and resolutions.
  • Perform system monitoring and proactively identify potential issues, implementing preventive measures and optimizations.
  • Collaborate with vendors and third-party providers to address issues, escalating problems as necessary.
  • Participate in the design and implementation of cloud solutions, ensuring adherence to best practices and standards.
  • Develop and maintain technical documentation, including cloud specifications, troubleshooting guides, and user manuals.
  • Identify opportunities for process improvement and actively participate in the implementation of enhancements to increase efficiency and effectiveness.
  • Stay up to date with industry trends and advancements in cloud technologies, recommending and implementing innovative solutions where applicable.

Skills and Qualifications:

  • Bachelor's degree in computer science, information technology, or a related field. Equivalent work experience will be considered.
  • Relevant cloud certifications (e.g., Azure) is a plus. Azure Cloud certifications, such as Azure Solutions Architect
  • Proven experience working as a SME on Azure or in a similar technical support and leadership role.
  • Ready to work on EST hours & provide On-Call support for any critical issues during off business hours.
  • Experience working with Cloud environment and tools.
  • Excellent problem-solving skills and ability to analyze complex issues, identify root causes, and
  • implement effective solutions.
  • Strong communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical users and stakeholders.
  • Leadership abilities and experience leading a team, providing guidance, and monitoring performance.
  • Project management skills, including the ability to manage multiple priorities, tasks, and projects simultaneously.
  • Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
  • Knowledge of ITIL framework and incident management processes is a plus.
  • At least two years' experience as a Cloud Ops SME.

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