Business System Analyst
2 weeks ago
THE CAREER OPPORTUNITY YOU'VE BEEN LOOKING FOR:
Imagine being part of a world-class organization that delivers superior brands to customers in every home…everywhere.
Experience an environment that values leadership, shared ideas, and continuous improvement.
Become the best. Define your potential and develop yourself through challenging work and learning from others.
Whirlpool Canada is the number one supplier of portable and large home appliances, selling products under major brands that include KitchenAid, Whirlpool, Maytag, Jenn-Air, Inglis and Amana. Whirlpool Canada's head office is located in Mississauga, Ontario and employs approximately 350 employees.
BUSINESS SYSTEM ANALYST (SAP SD)
BRIEF OVERVIEW:
The Business System Analyst will report to the Systems Team Manager and will work with a number of internal and external process partners to develop and support system solutions and processes either directly in SAP or for integrations with SAP. Some tasks include document application specifications, definitions, configurations, testing and setup requirements for various implementations with external trade partners or internal integrations. The incumbent will provide guidance and technical expertise to these process partners to assure the implementation of the most efficient value-added methodology.
IN THIS POSITION YOU'LL HAVE THE OPPORTUNITY TO:
● Lead project task areas in the execution of technology processes
● Create process/technical specs to be used by internal and 3rd party IT partners to develop the proper applications
● Oversee and monitor development of technical solutions with process partners to ensure conformity and functional adherence to specifications
● Create and oversee Whirlpool testing scripts for processes
● Develop training documents and processes as required for both internal and external functions
● Coordinate and lead Trade Customer meetings to determine best solutions
● Work with other technology processes and technologies to support Trade Partner Services (TPS)
● Handle SAP system support for order-to-cash issues, root cause analysis, system updates, as well as handling ad hoc questions on SAP functionality
● Lead EDI initiatives for trade partner implementations, changes and day-to-day production support. Oversee system activities for all e-commerce interfaces with SAP
● Support transportation team by maintaining SAP system tables, analysis and performing troubleshooting on issues. Provide system support to other functional areas outside of supply chain such as with Whirlpool's 3PLs, sales, and credit departments
● Identify continuous improvement opportunities
WHAT YOU NEED TO SUCCEED IN THIS POSITION:
● A university degree, preferably in business or technology, or equivalent work experience
● Advanced knowledge of SAP SD module with at least two years of experience.
● Knowledge of EDI standards including experience in coordinating implementation and enhancement initiatives
● General knowledge of order to cash processes / sales and distribution
● Intermediate to Advanced Excel / spreadsheet skills
● Some experience leading system implementations, process improvements, or project management
● Demonstrated experience supporting the development, implementation and maintenance of large scale, integrated business systems.
● Experience preparing and executing test scripts
● Strong communication, facilitation and collaboration skills
● Excellent analytical and problem solving skills
● Excellent organizational skills with attention to detail
About Us
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.
Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Acosta and its subsidiaries is an Equal Opportunity Employer
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
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