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Analyst, HR Systems
3 months ago
Description
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living, and memory care.
For over 25 years, we have dedicated every day to the happiness of retirees.
Human Focus – Creativity - Excellence
We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today
Reporting to the Manager – HR Systems, the Analyst – HR Systems will provide technical and functional support of Workday, including problem resolution, support, system testing, and end-user training. In addition, the Analyst – HR Systems will be responsible for HCM data quality and integrity by ensuring system output and input is monitored, and interfaces and systems are validated for compliance, accuracy, and timeliness.
Key Outcomes:
- HR systems configuration is maintained in an accurate and up-to-date status.
- Knowledge of system functionality is leveraged to create simple and elegant configuration changes.
- Business challenges are addressed through system changes where appropriate.
- Escalated service tickets are effectively investigated and resolved.
- Proper change management, governance, documentation, and testing protocols are followed.
Key Responsibilities:
- Complete HR systems configurations as assigned – accurately and on time.
- Document configuration changes as required by governance protocols.
- Follow testing and approval processes as implemented.
- Serve as liaison among Human Resources, IT, Finance, and Operations with regard to services and support of the HR systems.
- Investigate and resolve escalated service cases - support basic to moderately complex HCM issues including direct responses to inquiries received through the HR Service Centre.
- Document configuration changes and test results.
- Participate in the development, implementation, regression testing, upgrading, and support of new or modified system changes.
- Contribute to the overall success of HR Shared Services through teamwork and collaboration.
- Meet or exceed all KPI’s within budget.
- Perform system maintenance, including improvements, upgrades, testing, and audits.
- Responsible for configuration that affects system interfaces and may be required to execute EIBs to upload or download data.
- Collaborate with HR to remain current regarding jurisdictional requirements to ensure Workday configurations are compliant.
- Support Acquisitions and Dispositions as required.
- Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity.
- Complete other duties as assigned.
Required Education, Credentials and Experience:
- Post-secondary degree or diploma in Computer Sciences, Human Resources, Business Administration, Finance, or equivalent.
- Experience in HCM system support; Workday and/or Kronos an asset.
- Work collaboratively with others, creating partnerships with management, Human Resources, and colleagues.
- Proactive and able to organize and prioritize with limited guidance; work independently or within teams and meet deadlines.
- Ability to identify system impacts and functioning to solve business and configuration challenges.
- Ability to review and compare data for accuracy, completeness, and consistency.
- Ability to analyze and determine the applicability of data, draw conclusions, and make appropriate recommendations.
- Adept at gathering information quickly, evaluating it, and using it to assist customers and staff.
- Excellent consultative, organization, customer service, analytical, and problem-solving skills with an ability to communicate with both a technical audience and business users.
- Intermediate/Advanced Microsoft Office knowledge, specifically including Excel (functions, pivot tables, macros, advanced formulas, etc.).
Cogir is committed to ensuring that all employment practices are inclusive. As an organization, we are committed to providing and arranging accommodation for candidates upon request.
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