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Scheduling Coordinator

3 months ago

Golden Horseshoe Ontario, CA Choices Association Full time

Choices is a recognized leader in providing supports and services for people with developmental disabilities. We ensure that the people we support have opportunities to live and participate in their communities by enhancing quality of life, promoting social inclusion and self-worth.


We are looking for a Full Time Scheduling Coordinator to join our team. This position will ensure the smooth operation of the agency programs through scheduling of all employees required to cover vacancies and absences on a timely basis. Ultimately, you will play a vital role in ensuring adequate staffing levels are maintained at all programs.


Responsibilities
  • Responsible for the smooth operation of the agency’s programs through scheduling of all employees required to cover vacancies and absences on a timely basis.
  • Create and review Master Schedules for all programs as needed.
  • Communicate with internal and external stakeholders on scheduling matters such as site orientation, third party staffing, overtime, vacation etc.
  • Develop and utilize appropriate forms of communication including periodic reports to all necessary personnel.
  • Process On-call reports and review changes in schedule such as shift exchanges, time off or training needs.
  • Ensure compliance with Employment Standards Act, Human Rights Code and the Collective Agreement.
  • Complete monthly and daily shifts call outs at all programs according to Collective Agreement.
  • Post program schedule for staff for ease of access.
  • Generate periodic scheduling reports for strategic planning and evaluation as needed.
  • Collaborate with various departments to ensure adequate coverage of all frontline vacancies and accurate reporting of staffing hours.
  • Provide periodic updates on staffing levels and needs.
  • Maintain scheduling software of program schedules and communicate necessary updates.
  • Complete additional tasks as assigned by the Director of Human Resources and/or designate.
Requirements and Skills
  • Post-secondary education in business administration, Project Management or related field.
  • 2+ years proven work experience as a Scheduler with hands-on experience with scheduling software systems. IBEX/Inclusion preferred.
  • Proficiency in the use of the computer including but not limited to scheduling software, MS Office Suite.
  • Strong team player, with proven track record for delivering results.
  • Knowledge of Collective Agreement provisions relating to schedule management.
  • Effective time management and organizational skills, with the ability to balance and deliver against multiple priorities.
  • Ability to maintain confidentiality, prioritize, multi-task and meet required timelines.
  • Excellent interpersonal, presentation and communication skills (both oral and written).
  • Ability to work independently and as a team player.
  • Demonstrated resourcefulness and creative problem-solving skills.
Bona Fide Requirements:
  • Valid CPR/First Aid Certificate.
  • Clear Police Record Check.
  • Proof of COVID-19 Vaccinations through approved QR Code.
HOW TO APPLY

Qualified candidates are invited to send their resume and cover letter.

We thank all candidates for their interest, however, please note that only shortlisted candidates will be contacted.


Choices is committed to creating an accessible and inclusive organization. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC), Choices will provide accommodations throughout the recruitment and selection process to applicants with disabilities. During any stage of the recruitment process, please notify Human Resources of the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially.

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