Records Management Specialist

2 weeks ago

Toronto Ontario, Ontario, Canada Infotek Consulting Services Inc. Full time

Infotek Consulting is searching for a Business Analyst/Process Analyst with expertise in Electronic Records Management:


This role is accountable for providing business services and consultative support on the identification, retention and disposition of records and data. As part of the Enterprise Data and Records Management Office (EDRMO), the successful candidate will proactively analyze, recommend and implement enhancements to the EDRMO’s governance framework and processes, clearly communicate rationale and negotiate solutions that will enhance operational effectiveness, and support enterprise-wide data and records management initiatives. Assigned projects are expected to be implemented in an effective manner through collaboration with a diverse team to create and building flexible, innovative solutions that deliver business value.


Consultants / Analysts with Records Management experience x



You will support the operationalization of records-related policies and standards by engaging business partners across the bank. You will achieve this through the following:

• Advocacy: You will promote awareness and adoption of records-related concepts, requirements, and leading practices for managing data/records at each stage of the information lifecycle. This entails engaging with business partners and control groups to ensure consistent application of records-related concepts.

• Innovative Thinking: You will develop and sustain a framework for records management innovation across the enterprise that ensures compliance while delivering improved value to business partners. This entails working with business, technology, and data partners to identify and prioritize opportunities for change based on business need and risk.

• Consultation and Advice: Working with business partners across the bank, you will provide guidance on the design and implementation of effective solutions that address business requirements, emerging technologies, and the applicable regulatory environment. You will prepare and present reports based on research and analysis of specialized information to keep functional leaders informed of the status of records-related issues and concerns. You will gather, validate and document complex business requirements for assigned projects to support achieving strategic objectives.

• Operational Excellence: Identify, develop, implement and maintain operational process enhancements to records services to increase efficiency and effectiveness. You will be required to liaise and work with technology, risk, and compliance teams across the enterprise.

• Building Strong Partnerships: You will support a network of business SMEs who will collaborate with you on ensuring records compliance across our bank. You will be required to liaise and work with record roles across the enterprise. As a governance group, EDRMO works very closely with Regions and LOB partners to help guide them on interpreting and implementing records management practices and solutions.

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