Claim Advisor, Auto Total Loss

3 weeks ago

Canada, CA Allstate Canada Full time

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.


Role Designation: Home Based


Benefits to joining Allstate

  • Flexible Work Arrangements
  • Employee discounts (on auto and property insurance, plus many other products and services)
  • Good Office program (receive up to 400$ back after purchasing office equipment)
  • Student Loan Payment Matching Program for Government Student loans
  • Comprehensive Retirement Savings Program with employer matched contributions
  • Annual Wellness allowance to support employees with improving health and wellbeing
  • Personal reflection day
  • Tuition Reimbursement
  • Working within the community and giving back


Job description:

Our team is growing, and we are actively looking to hire Claim Advisor Auto Total Loss.


Accountabilities

  • Investigate and research the value of vehicles through various methods
  • Review and analyze documents from internal and external sources in relation to the evaluation process for vehicles and our insured’s
  • Adhere to and maintain departmental standards and/or KPI’s
  • Provide a superior customer service experience for policyholders and prompt and equitable settlement of claims
  • Other tasks as required


Qualifications

  • Minimum 1-2 years experience in an auto insurance related position
  • Enrolled in, or willing to enroll in CIP designation
  • Understanding of auto terminology, car market and auto estimates
  • Excellent organizational and negotiating skills
  • Total loss experience is considered an asset
  • ICAR courses are considered an asset


Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

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