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Senior Project Lead, Enterprise Cloud Services

2 months ago

Vancouver Metro Vancouver Regional District, CA SAP SE Full time

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Within the Product Engineering Enterprise Cloud Services (ECS) organization, our Project & Program Office is focused on the best in class project execution to accelerate S/4 HANA cloud adoption in the market. The Project Office manages the planning and implementation, and also owns the escalation management during planned project activities. The Senior Project Lead will work in Enterprise Cloud Services accounts in the Americas.

The Project & Program Office Organization has the following priorities:

  1. Build and operate a world-class, efficient and reliable organization to support our customers' journey toward their next-generation business.
  2. Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis.
  3. Accelerate innovations to the S/4 HANA platform.
  4. Manage system landscape provisioning, application installations, upgrades and migrations.
  5. Perform project management for all ECS Delivery Projects.
  6. Act as the main interface to the customer project team to ensure effective communication.

In order to increase our delivery strength, the Project & Program Office Organization requires talented, hands-on experts in application and technology areas, ideally candidates who are interested in the combination of these areas.

What you'll do

  1. You are a key contact for all topics around ECS technology to ensure a smooth move to the SAP HANA system landscape in the cloud.
  2. Your passion is the implementation and migration of different solutions and technologies including the design, configuration and operation of the perfect solution landscape with the newest technologies, products and innovations.
  3. The Project Lead manages the provisioning and upgrades of system landscapes in the ECS Managed Cloud.
  4. This role serves as an interface between the Sales / Client Delivery Management and the ECS Delivery Technical experts.
  5. Ability to work under pressure and constantly add value to customer and within organization.
  6. Collaborate with different teams within the ECS Delivery organization and with other lines of business to ensure excellent customer satisfaction; this includes interfacing with customers.

What you bring

  1. Demonstrate IT Project Management Competences.
  2. Strong business acumen plus technology/solution background.
  3. Process affinity and strong process orientations.
  4. Profound IT backend technology experience.
  5. Experience in performing system owner related tasks.
  6. Experience in working with cross-cultural teams or individuals.
  7. Experience in working with cross-functional teams.
  8. Actively manage project escalations.
  9. Experience in managing SAP release upgrades.
  10. May be required to work on weekends, off-hours, flexibility is a must.
  11. Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management.
  12. Overall 8+ years of related professional experience incl. 5+ years of experience in managing/ running landscape provisioning, installation, migration and upgrades and minimum 3 years of experience in a customer facing role with excellent command on de-escalating critical situations.

Preferred skills

  1. Good understanding of SAP Next Generation solutions and services (S4HANA, Analytics, Cloud, Mobility, HANA, Sybase).
  2. SAP Basis Lead with strong knowledge and hands on experience (desirable).
  3. Datacenter migration experience (desirable).

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 398147 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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