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Business Analyst
3 months ago
Role: Business Systems Analyst
Location: Markham, ON
We are looking for a positive and collaborative Business System Analyst (Senior).
As part of our IT Enablement team, you will be working with business representatives, IT Leads, business system analysts, architects, and engineers to plan, design, developer, tester, and implement solutions.
What you’ll do:
Prepare Business requirements document for changes and enhancements.
Experienced in reverse engineering processes and document current and future state models
Hands-on professional experience coordinating, start to finish, independently, rating, product and underwriting API modifications for all channels, provinces, and companies.
Experience working on AWS/Cloud Transformation Projects
Solid background in defining high-level, detailed, and accurate business requirement documents.
Track KPIs and help teams deliver high-quality products/solutions on time and create reports
Experience with Scrum and other Agile frameworks
Experienced in Identifying impacts on business processes based on detailed solutions and strategies as well as being able to identify when changes in connectivity will impact other business channels.
Liaise between various business departments and groups
Bring both Cloud Infrastructure / Business and system knowledge together
Assess options for process improvement, including business process modeling
Maintain documentation regarding various projects, processes and operations
Collaborate with project managers and cross-functional teams
Execute the coordination of planned requirement activities, setting expectations for flexibility to changing requirements based on deadlines and/or alternative business needs.
Organize end to end testing and co-ordination with other departments and third-party vendors.
Accountable to provide delivery estimates for all tasks and plans assigned to team member.
Ensure the delivery of work is to stakeholders’ satisfaction using project management practices including change management, release management and post-mortem/retrospective reviews.
Have a good understanding and background of P&C Insurance products.
Works closely with stakeholders to coordinate and schedule API (application programming interface) connectivity changes with IT partners and third-party vendors.
Excellent analytical, decision making and problem-solving skills.
Comfortable with facilitating meetings and liaising with stakeholders.
What you’ll Bring
College or University Degree is preferred.
- Prior Business System Analyst / Business Analyst experience in the insurance industry is preferred.
Knowledge of Change Management and Operational Model implementation
Excellent knowledge of Agile methodology with experience using JIRA and Confluence
Thinks clearly and calmly under pressure to investigate problems to establish real or hidden issues.
Self-starter and proactive attitude with capability to effectively execute end-to-end deliverables.
Strong written and verbal communication skills with experience communicating at all levels.
Ability to manage multiple tasks and meet required deadlines.
Proven ability to embrace change, be highly adaptable and flexible, decisive and display excellent judgment.
Hybrid flexible work model
