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Marine Employment Superintendent

3 months ago

Canada, CA SAAM Towage Full time

Join an organization at the forefront of innovation in the maritime industry, with the recent acquisition of 2 remarkable vessels **100% electric and zero-emission**—a testament to our commitment to sustainability. ⚡

Our employees enjoy great benefits such as pension contributions, extended vision, medical and dental benefits, life and disability coverage, car allowance, incentive bonus, paid training, mentorship, and a team ready to help you shine


The Position


Under the direction of the Director of Operations the Marine Employment Superintendent will develop, maintain, and enhance service delivery, employment, and recruitment practices for marine employees at SAAM Towage Canada. The incumbent will lead the Dispatch Department to effectively drive client satisfaction, and employee relations. This process and people-focused leader will support the labour relations strategy of the organization.


SAAM Towage Canada is committed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals including women, members of visible minorities, Indigenous persons, and persons with disabilities.


To apply you must have ALL of the following minimum requirements:

  • Post-secondary education in Marine Management, Human Resources, Nautical Sciences, Marine Engineering, plus at least 4 years’ management experience in a similar field.
  • Knowledge of standard industry practices, including dispatching, invoicing, contract negotiation, operations, safety management, business management, and commercial leadership.
  • Or 4-7 years of progressive experience in logistics, supply chain or Dispatching Supervisory positions.
  • Knowledge of the Canada Shipping Act and Associated Regulations.
  • Graduate Certificate level qualification in Labour Relations, Employee Relations, or CPHR designation.
  • Knowledge of collective bargaining, grievance management, dispute resolution, policy development, and practice management.
  • Excellent written and spoken English
  • High-level communication including active listening and reframing
  • Complex Emergency Management experience
  • Incident Command, Designated Person, Authorized Representative qualification.
  • Must be able to travel within Canada by air.
  • Must be legally allowed to work in Canada.
  • Must have a valid BC Driver's License.


Some of the Job functions for this role will be:

  • Oversees the daily/weekly/monthly work schedules assigned by the Dispatch Supervisors & makes adjustments and suggestions as needed regarding activity volumes, sickness, and personal needs to contribute to personnel management related to the fulfillment of the strategic allocation of resources, company objectives, labour efficiency, productivity, and utilization.
  • Monitors crew capacity and availability to meet service needs and organizational requirements to improve operating standards while maintaining compliance with regulation, policy, and collective agreements.
  • Provides guidance and support to Payroll relating to crew work and time claims to guarantee accurate payment with adherence to the collective agreement.
  • Supervises the scheduling of SHEQ-related processes with the SHEQ Officer and Operations Superintendents to ensure best SHEQ practices are followed and intended targets are reached.
  • Develops and actions fact-based decision making based on KPIs and other decision support tools using costeffective measurements to contribute to the business goals and growth.
  • Collaborate with other managers to develop policy, process, practice, and assessment criteria to enhance crew and dispatch performance to contribute effective leadership to the operations department in the best interests of SAAM Towage.
  • Reacts to change productively to undertake other tasks and responsibilities as assigned and look after the company’s best interest. This list of functional duties is not exhaustive.


To be successful in this role, you will need to demonstrate the following competencies:

  • Problem-Solving: Uses analytical techniques to break apart complex problems into component parts, identifies multiple solutions and weighs the value of each. Able to lead change and get buy-in during the implementation of processes and strategies.
  • Influence: Creates opportunities to initiate and cement relationships. Identifies significant opportunities for contribution, identifies key contact in target organizations and finds ways to make personal connections. Nurtures the relationship over time to build rapport and trust and develop a basis for future interactions
  • Adaptability: Demonstrates resilience, composure, and self-confidence during stressful situations. Able to quickly shift and adjust to environmental and market trends.
  • Execution: Works on result-oriented data. Proven experience in marine operations and how it intersects with labour relations, operating budgets, and data analysis to achieve the best possible outcomes for the organization at large. Suggests strategies and provides data for decision-making.


Why us?


With the backing of a multinational corporation, SAAM's mission to drive the economic and social development of countries extends to the desire to impart our workforce with real growth opportunities and contribute to regional economic sustainability by providing quality jobs within remote and local communities.


Our employees enjoy a comprehensive benefits package, including health services, life and disability coverage, pension contributions, mentorship, and a team ready to work with you Our operations are in a central location, with an easy commute from most places in Metro Vancouver.


SAAM Towage Canada’s vision is to stand out as ONE team, delivering towage services beyond expectations, guided by our values of Safety, Respect, Honesty, Responsibility, and Service. If you share these values and are committed to excellence, innovation, and learning, we invite you to apply. Showcase your commitment to excellence and your passion for achieving high standards while being rewarded with a great work environment and a culture that always searches for improvement


We would like to thank you in advance for your interest in this position. Only the candidates selected for an interview will be contacted.


SAAM Towage Canada acknowledges that we operate on the traditional and unceded territories of the Indigenous Peoples of Canada.