Hardware Asset Management Associate, GTSM

2 weeks ago

Toronto Ontario, Ontario, Canada Compunnel Inc. Full time

Hardware Asset Management Associate, GTSM


We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected, and meaningfully challenged, we all thrive. Discover how you can grow your career, make an impact, and drive real change with our Winning Team today.



The Hardware Asset Management Associate will be supporting the global hardware asset management process within the organization. We are dedicated to managing all infrastructure hardware assets. The role will focus on the end-to-end lifecycle management of hardware assets from acquisition to retirement. The incumbent will also handle the administration of an agile and efficient process that encompasses planning, budgeting, purchase, refresh, optimization, maintenance & support, inventory tracking, allocation, and disposal (ITAD).


You will be an integral part of the team to ensure that critical hardware asset details are accurately discovered and populated in the CMDB/CMS, and are secure and risk-free, maintaining peak operations and support including EOL while in service.


The successful candidate will share accountability for establishing, rolling out, and managing our next-generation IT Asset Management practices for all IT hardware.


The Ideal candidate will possess knowledge of enterprise-scale SACM, CMDB, and ITAM processes, and is collaborative, persistent, and detail-oriented with an ability to clearly articulate an objective view of the IT asset inventory, associated risks, and opportunities to enable business decision-making.


Responsibilities:

  • Planning, monitoring, recording, and tracking hardware assets to ensure compliance with available hardware standards, service agreements, and warranties.
  • Assisting in forming procurement strategies to optimize technology spending across the organization.
  • Defining hardware configuration standards and evaluation criteria to aid in purchasing and acquiring new assets.
  • Managing the hardware inventories of multiple locations and remote users
  • Helping to coordinate all hardware assets through each stage of the lifecycle.
  • Tracking hardware globally in end-user and hosted environments (Private and public cloud, and data center)
  • Collaborating with multiple distributed team members to improve, deliver, and support an international HAM framework with associated services, governance, and controls.
  • Initiating forensic investigations and reviews of hardware and/or software assets to uncover non-compliance, policy and process breaches, reduce risk, and remediate issues.
  • Contributing to the establishment and implementation of ITAM policies, processes, and procedures for IT asset planning and compliance
  • Demonstrating an overall understanding of cloud concepts, services, security, architecture, licensing, usage, and support
  • Optimizing cost efficiencies in Azure Cloud, SaaS, PaaS, IaaS, Software Asset Management (SAM), and Hardware Asset Management (HAM) programs
  • Tracking compliance with ITAM asset tagging standards and other innovative ITAM technology solutions
  • Generating monthly, ELP, Cloud, and SaaS allocation reports itemizing costs by business unit


Requirements:

  • Minimum (3) years of experience with IT hardware procurement, purchasing, and/or asset management.
  • Solid grasp of hardware and/or software asset life cycle management processes including planning, acquisition, deployment, monitoring, decommission, and disposal.
  • Experience using management tools, including automated discovery configuration tools and processes (ServiceNow, SCCM, etc.)
  • Knowledge of CMDB and ITIL concepts, particularly Service Asset and Configuration Management (SACM), Common Services Data Model (CSDM), IT Operations Management (ITOM), and IT Asset Management (ITAM)
  • Skills in analyzing CMDB data to highlight anomalies and errors and to find opportunities for improvement.
  • Experience working with configuration items (CI) to define remediation plans.
  • Knowledge managing and promoting data quality, integrity, and security of ITAM and CMDB repositories.
  • Experience with internal Sourcing, IT Leadership, IT Project Management, and Legal to support hardware purchases and projects.
  • Decision-making skills in the maintenance, automation, and integration of HAM and CMDB tools and supporting data sources (via inventory, discovery, procurement)
  • Skills to nurture relationships with external vendors, resellers, and internal partners including Accounting, Procurement, Legal, IT Service Management, and IT Platform Teams across
  • Certified Hardware Asset Management Professional preferred/not required.
  • Confident presentation and facilitation skills, good interpersonal and leadership skills to enable engagement with senior management and collaborators at all levels.
  • Experience collaborating successfully with geographically and culturally diverse multi-functional teams.

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