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Director of Maintenance Training and Compliance
3 months ago
Reporting to the VP of Maintenance, the Director of Maintenance Training and Compliance is responsible for overseeing and developing comprehensive training programs to ensure the proficiency and compliance of our Aircraft Maintenance Engineers. This role is crucial for maintaining high safety, performance, and regulatory adherence standards within the maintenance department. The Director will lead the design, implementation, and continuous improvement of training curricula and mentor and coach maintenance staff in a live maintenance setting.
Personal Characteristics· Highly flexible, with the ability to respond quickly in a dynamic environment.
· Professional and respectful, with a positive work attitude.
· Timely with a high level of commitment to on-time performance.
· Motivated with the ability to work independently and as part of a team.
· Effective verbal and written communication skills.
· High level of respect, understanding, and regard for First Nations communities.
· Able to think critically and act logically to evaluate situations and provide sound judgment.
· Able to build and maintain lasting relationships with all departments, business partners, and customers.
· Strong leadership and supervisory skills.
· Superior time management skills, multitasking skills, and the ability to prioritize tasks.
· High level of integrity, confidentiality, and accountability.
· Strong problem-solving and analytical skills.
· Able to effectively train and develop personnel within their department.
· Willing to take initiative to make personal and organizational improvements.
Key Responsibilities and Accountabilities· Maintain the effectiveness of training programs and ensure compliance with Canadian Aviation Regulations (CARs) and other standards.
· Direct and manage all Aircraft Maintenance training programs and activities, including course creation and facilitation.
· Onboard and train all new Aircraft Maintenance Engineers.
· Monitor regulatory authorities for amendments and ensure training programs comply.
· Collaborate with Maintenance Management and Training Teams to update training tools and programs.
· Optimize training resources and activities to ensure efficient use of facilities, instructors, contracts, tools, and trainees.
· Manage procurement and implementation of third-party training providers.
· Serve as the central point of contact for the Learning Management System (LMS) and Qualification Management System (QMS).
· Perform Quality Control checks of maintenance processes and activities
· Ensure that all Maintenance courses are up to date and compliant.
· Develop and update training standards and procedural documents as required.
· Coordinate with other company departments to ensure continuity in training programs.
· Liaise with stakeholders to ensure compliance with training practices for international operations.
· Work with the Quality & Safety Team on training-related issues identified through the Safety Management System (SMS).
· Ensure accurate documentation and retention of training records and certification documents.
· Engage in ongoing cost reduction analysis and efficiencies within the department budget.
· Promote occupational health and safety within the department and participate in the development and monitoring of safety training.
Minimum Education, Experience and Certifications· Minimum 10 years of relevant professional experience. Airline and/or Aircraft Maintenance Training experience preferred.
· AME license with either M1 and/or M2 rating, but preferably both.
· Knowledge of airline industry regulations (TC, TSB, CTA, ICAO, FAA, etc.).
· Experience using Microsoft Office Suite (Outlook, Excel, Word).
· Previous experience with Aviation Management Software considered an asset (WinAir preferred).
· Must be able to obtain and maintain any applicable transportation security clearances.
· Indigenous and Cultural Awareness Training considered an asset.
Working Conditions· Physically able to perform all listed job duties.
· Travel by aircraft and other means as required by role.
· Various shifts at a fast pace to meet service level requirements of the airline.
· Company phone will be provided for after-hour inquiries.
Methods and procedures described or implied in the job profile may be altered to accommodate employees.
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