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Process Engineering Consultant

3 months ago


Old Toronto Ontario, CA Tata Consultancy Services Full time

About TCS:

TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers. This, coupled with a unique Global Network Delivery Model (GNDM), is recognized as the current benchmark of excellence in technology deployment. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.

Skills and Responsibilities:

  1. As a member of the Process Engineering team, identify and implement process improvements that enhance client experience and generate the right kind of profitability.
  2. As a Process Engineering Specialist, use your experience and direct client feedback to improve the quality of key processes that make a difference for our clients.
  3. Assist in the planning, development, and implementation of a process strategy that will build the bank of the future.
  4. Conduct process assessments - Perform ongoing process reviews to identify issues early on and recommend solutions to business challenges.
  5. Stay on top of best practices and industry knowledge to identify process improvements that will create a best-in-class client experience.
  6. Provide feedback and advice on projects that will improve processes and resolve systematic issues.
  7. Consider business needs and make practical recommendations for continuous improvement.
  8. Use your expertise in process engineering methodologies and project management to lead projects and initiatives.
  9. Proactively gather data, information, and stakeholder feedback to provide informed guidance to your team.
  10. Maintain a collaborative work environment and support your team to resolve problems as they arise.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resource.

Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period.

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