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Client Relations Specialist

4 months ago

Montreal Quebec, Québec, Canada Fuze HR Solutions Full time

Job Summary:


We are looking to hire a Bilingual Client Relations Specialist to support our National Account Manager. This is a great opportunity for energetic, motivated administrative professionals who enjoy supporting a sales process and offering amazing customer service and support to team members and all internal and external contacts. As a vital part of our client services team, you'll use your relationship-building and communication skills to develop the sales acumen needed to drive business growth. This role is based out of our Montreal, Quebec office with a hybrid schedule.


Duties/Responsibilities:


  • Handle incoming calls and correspondence as needed.
  • Monitor and respond to emails, inquiries, and requests in a timely manner.
  • Maintain and organize client files, contracts, and documentation.
  • Participate in client meetings and conduct needs assessments.
  • Collaborate with other team members to support our client's needs and requirements.
  • Responsible for entering data into workforce platforms as required.
  • Handle additional administrative tasks and projects as assigned.
  • Assist the sales team in coordinating meetings and presentations, preparing materials, and tracking client interactions.


Qualifications/Requirements:


  • 2+ years of administrative and client service experience.
  • Bilingual – fluent in both English and French (verbal and written).
  • Strong computer and administrative skills (excellent data entry and MS Office skills).
  • Ability to work in a dynamic, fast-paced, changing environment.
  • Team player: collaborative, willing to roll up their sleeves to help others.
  • Excellent presentation and communication skills (written and verbal).
  • Personable, energetic, positive with a “can-do” attitude


Thank you for your interest in this job opportunity. Only those selected for an interview will be contacted. We will consider your resume for other opportunities as they arise.