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VDI Infrastructure Engineer
1 month ago
• To be successful, you will possess a unique blend of business and technical acumen; a big-picture vision as well as the drive and attention to detail that transforms vision into a reality.
Your Role Accountabilities:
Engineering
• Architect, build, maintain, and support virtual desktop delivery platforms based on technical requirements provided by application, systems and business stakeholders
• Responsible for administering scalable virtual desktop infrastructure in both a private and public cloud environment.
• Manage and maintain Horizon View desktop pools, application pools, and user entitlements
• Handles Tier 3 (complex) issues providing advanced support and triage of end-to-end virtualized environments; Works with the vendor as needed
• Provision and configure Horizon, Unified Access Gateway (UAG), connection Servers, and end-user VDI desktop images
• Assist with critical patching and vulnerability remediations
• Create and maintain documentation. Maintain knowledge of industry best practices and latest technology trends
• Responsible for basic management of server hardware and storage solutions that power the VDI footprint
• Participates in all application integration design sessions
Operations
• Troubleshoots issues with desktop images an associated systems for rapid response to the business units; accepts ownership of system issues and seeks timely resolution
• Collaborates with developers and other stakeholders to ensure software is performing correctly and efficiently utilizing best practices
• Ensure the highest levels of up-time and respond to system alerts quickly ensuring that all aspects of the virtual desktop infrastructure is at production levels.
• Must be willing to accommodate weekend, shift, or on-call schedules when necessary
• Implement and use monitoring tools, patch management tools, and application management tools
Analytics
• Develop comprehensive performance analysis of business processes and review ways of improvement
• Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives planned
• Develop disaster recovery or business continuity plans
Qualifications & Experiences:
• Bachelor's degree or equivalent experience is required
• Candidate must possess 3-5 years of experience in either a Systems Administration and/or End-User Computing role
• Experience in planning, installation, configuration, and troubleshooting of Horizon View, Connection Servers, and Unified access gateways.
• Strong knowledge of Windows 10/11 Desktop operating systems
• Experience with Linux desktop operating systems.
• Ability to analyze, optimize and troubleshoot system performance issues in a desktop environment
• Experience with Active Directory.
Not Required but preferred experience:
• Experience with vCenter and vSphere ESXi
• Experience with scripting/coding automation tools and technologies
• Experience in Azure cloud environments and Horizon Control Plane 2.0.
• PowerCLi, PowerShell, Python, and/or Bash scripting coursework or experience is desirable
• MySQL/MSSQL a plus #J-18808-Ljbffr