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Manager, Analytics Implementations

3 months ago

Old Toronto Ontario, CA Cardinal Path, LLC Full time

Job Description

At the highest level, you will manage the practices related to implementing analytics for our customers, and the training of staff related to these processes. You will also be involved in client-facing consulting responsibilities. You will report to the Director, Analytics Implementation.

The goal for this role is to ensure Cardinal Path is delivering deployed, high quality, web analytics implementations and other analytics infrastructure, while preparing us to grow by developing a training program for junior members of the team.

Responsibilities:

  • You will collaborate with other team members to define and refine our processes for performing analytics implementations and other technical services and deploy these with the goal of improving quality of main deliverables across projects.
  • You will deliver and support a training program to allow technical staff to gain knowledge on performing analytics implementations.
  • You will manage a group of technical consultants
  • You will mentor junior team members on accomplishing their consulting responsibilities.
  • You will deliver and have oversight on main deliverables
  • You will evaluate goals from multiple business teams and develop and document tracking/tagging strategies to allow individuals and teams to measure success
  • You will consult with clients or agencies on projects requiring web analytics platform selection, implementation, platform remediation, and dashboard development.
  • You will work with client development teams to configure web analytics services such as Google Analytics and Adobe Analytics
  • You will perform quality assurance tests on tracking implementations
  • You will provide best practice consulting services to clients in solving their Web analytics platform strategy and technical needs.
  • You will partner with multiple departments within our client's organization and outside the company to ensure that best practices in metrics are being exposed to our client management and core website decision makers.
  • You will conduct platform training and knowledge sharing in web analytics for clients and the project team
  • You will contribute to our approach to diversity, equity and inclusion (DEI)

Qualifications

  • Bachelor's degree or equivalent
  • Google Analytics Individual Qualification, Adobe Developer certification
  • Knowledge of Tag Management Solutions such as Google Tag Manager, Adobe Launch, or Tealium iQ
  • Minimum 5years on-the-job experience implementing web analytics tools such as Google Analytics or Adobe Analytics
  • Minimum 4 years experience with web development
  • Experience with HTML and web protocols
  • Comfortable presenting findings and providing training on analytics tool usage
  • Experience communicating updates and resolutions to customers and other partners
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