Support Specialist
1 week ago
Pay Rate: $30-35/hr term 3 months contract with a potential to go permanent fulltime
Location: In office 5 days a week.
IT SUPPORT SPECIALIST
· Minimum 2 years experience with in-person IT support which includes Installs, Moves and Adds, Changes
· Technical diploma or related education
· Advanced knowledge installing and troubleshooting Windows 10/11
· Experience with imaging software ideally using Intune or SCCM
· Strong ability to be nimble and flexible given the nature of proactive and reactive IT support
Bonus points for:
· Experience supporting a similar consulting engineering/architecture environment
· Familiarity with cybersecurity principals, Windows Server, and Azure" to "Familiarity with cybersecurity principals, Windows Server, Azure, Microsoft 365, or Autodesk products
We look forward to you making the following valuable contributions given your IT expertise:
- Perform IMAC (Install, Move, Add, Change) IT duties for all Alberta offices
- Provide IT support for all IT endpoints: desktops, laptops, tablets, & phones
- Document system information, procedures, and processes
- Maintain complete and accurate IT Asset Management records
- Printer support: basic troubleshooting and placement of service calls
- Maintain, configure, and support all audio-visual equipment
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