Presales Consultant

Who We Are

FlexPay is the first to market and global leader in failed payment recovery. Our outstanding success is built upon a solid foundation of exceptional culture, adherence to our values, and an innovative AI-driven approach to solving this trillion-dollar problem. FlexPay helps subscription businesses accelerate revenue and profit growth by recovering failed payments, which is the single largest cause of customer churn.

We’re a maturing, institution-backed Fintech SaaS, solving one of the biggest problems faced by merchants. The veteran management team of serial entrepreneurs is supported by a board filled with industry leaders. Our ambition is to redefine payments and in doing so become more than just the next great unicorn, but to become a key element of the infrastructure that makes our world’s economy hum.

We’re a dynamic, welcoming company that strives to hire the best and brightest people. If you are looking for a place to invest your passion, then keep reading

What The Role Looks Like

As a Presales Consultant, you will play a pivotal role in helping clients unlock the full potential of our industry-leading software and services. Your expertise and ability to translate technical processes into actionable business value will position FlexPay as an indispensable partner for current and prospective clients.

A day in the life of this position includes:

• Showcasing Value – Elevating prospects understanding and engagement by delivering tailored solutions that demonstrate the unique capabilities of the FlexPay services.
• Consultative Selling – Diving deep into understanding prospects unique challenges, business goals, and operational hurdles. Using these insights to craft persuasive, value-driven recommendations that position FlexPay as an ideal solution.
• Engaging Training – Conducting impactful training sessions for clients, prospects, and internal teams, highlighting FlexPay’s value proposition through real-world applications.
• Compelling Presentations – Developing and presenting customized, technical narratives that illustrate how FlexPay’s software and services address client challenges and drive success.
• Creating Proof of Value – Designing and delivering proof-of-concept demonstrations, prototypes, and tailored solution designs to showcase how FlexPay integrates seamlessly into a client’s existing ecosystem.
• Collaborative Support – Working closely with the Business Development and Sales teams to understand client needs and provide seamless technical support during the sales cycle.
• Cutting-Edge Expertise – Staying informed on industry trends, FlexPay innovations, and competitive landscape to ensure clients receive the most up-to-date, effective solutions.
• Client-Centric Solutions – Partnering with clients to deeply understand their goals and challenges, designing personalized strategies that maximize FlexPay’s impact.
• Trusted Advisor -Serving as a reliable technical consultant, guiding clients through the implementation process to ensure measurable results and satisfaction.
• Continuous Improvement – Sharing client insights and feedback with Product and Innovation, contributing to FlexPay’s ongoing evolution and success.

What We’re Looking For

• Bachelor’s degree with a concentration in computer sciences or business administration preferred.
• 5+ years experience in a technical pre-sales, consultative sales, or solution-focused role within a service-based industry.
• Strong ability to build tailored business cases and ROI analyses to support service adoption.
• Expertise in client-facing discussions, with a focus on needs assessment and delivering business outcomes.
• Proven experience in developing proposals, strategic roadmaps, and value-focused solutions.
• Exceptional client engagement skills, with an emphasis on building trust and long-term relationships.
• Ability to collaborate effectively with Sales, Client Success, and Product teams to ensure alignment and value delivery.
• Strong analytical and problem-solving skills, with a consultative mindset.
• Proficiency in Salesforce, presentation tools, and service enablement technologies.
• High level of accountability, a self-starter mindset, and keen attention to detail.
• Ability to travel within Canada and the US as required.
• Ability to work standard Eastern time hours.

What We Offer

We’re a quickly growing global company committed to building a team filled with diverse cultures, viewpoints, and experiences. As they say, variety is the spice of life. No matter how large we become, we will always be connected through our shared sense of community and slightly quirky personalities.

Our vibrant culture is filled with talented, creative, deeply curious, high achievers. We believe in and invest in our people because we know they are the secret to our success. We are happy to extend the following benefits to our employees:

• Unlimited paid time off
• 100% remote work
• Flexible hours
• Comprehensive health benefits package effective from day one
• Support for continuous learning and development.

FlexPay is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law. Accommodation is available upon request for applicants with disabilities.