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Program Supervisor, Smart Buildings and Energy Management

3 months ago

Old Toronto Ontario, CA Toronto Community Housing Corp. Full time

What we offer

In addition to competitive wages and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

  • Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
  • Three Weeks paid annual vacation days, increasing with years of service;
  • Four (4) paid personal days;
  • Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
  • Health and dental benefits;
  • Employee and family assistance program;
  • Maternity and parental leave top up (93% of base salary);
  • Training and development programs including tuition reimbursement of $1500 per calendar year;
  • Fitness membership discount;

Make a difference

As part of the Building Security Systems team, this particular temporary Program Supervisor will use their networking experience to administer, coordinate, design and deliver projects to help expand internet access and WiFi connectivity within our communities, which will be of great benefit to our tenants.

What you’ll do

  • Plan, coordinate, implement and inspect planned, preventative and emergency maintenance and construction programs.
  • Provide recommendation in assessing operating systems by replacing/extending life cycle and/or reducing/mitigating potential damages in life cycle of building components.
  • Prepare, evaluate and execute service proposals (e.g. RFP, quote, contract review, etc.) of construction, preventative, and demand service requests for clients on an on-call 24/7 basis.
  • Establish client communication protocols, financial reporting mechanisms, progress updates, scheduling and work activities to meet/exceed contract obligations.
  • Mitigate risks to client’s assets through establishment of proven service standards.
  • Assist staff and clients in providing business operation performance reports.
  • Maintain quality assurance standards.
  • Supervise multi-disciplinary vendors’ pool, including performance evaluations, site inspection, service procurement and delivery strategies from concept to completion.
  • Coordinate with various departments within TCH to successfully implement assignments.
  • Recommend, implement and evaluate corporate vendor management policies and procedures.
  • Supervise, mentor, train and direct unionized service and administrative staff.
  • Coordinate all aspects of service delivery and staff deployment.
  • Manage staff’s attendance including vacation requests, payroll input and monitoring of staffing capacity (shifts, on call, call-out schedules, etc.).
  • Coordinate with Human Resources and respective Unions to handle conflict resolution and grievances.
  • Participate in Joint Health and Safety Committee (JHSC) meetings and/or other committees as required.
  • Participate in Health and Safety compliance, workplace accident and injury investigations and reporting.
  • Manage ongoing project communication to all parties including progress meetings and presentations to stakeholders.
  • Prepare and/or review project budgets including profit projections, tracking, adjusting and reporting on profits and costs anomalies, and reconciling costs for quarter/year end.
  • Provide and recommend approaches on program/project budgets to Program Manager or designate.

What you’ll need

  • Minimum of 3-5 years of job related experience including extensive technical and legislative knowledge and experience in contract administration, tender preparation, and development and monitoring of budget plans.
  • College diploma in related technical field (Building Security Systems or Computer Networking) or equivalent work experience in CCTV, Door Access and Intercom systems, or computer networking.
  • Ability to work on small to large scale projects and multiple projects within a program based environment.
  • Sound working knowledge of Occupational Health and Safety Act, Residential Tenancies Act, Ontario Building Code, Fire Code, local By-Laws and other related legislation.
  • Experience supervising unionized staff would be considered an asset.
  • Possesses strong negotiating skills and the ability to analyze and evaluate complex problems provide solutions and recommend alternatives.
  • Possesses advanced skills in computer applications such as use of Microsoft Word, Project and Excel.
  • Excellent communication skills both oral and written.
  • Excellent customer service skills and experience in providing respectful service.
  • Valid G driver's license and access to a vehicle.

What’s next

Once you apply, we’ll review your resume and contact you if your skills and experience match the qualifications for the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.

Candidates for unionized positions must score a minimum of 70% to pass any interview or assessment and be considered for the next stage of the recruitment process. Successful candidates will be determined based on score and where applicable, union seniority. Not all candidates who score 70% or higher will automatically proceed to the next stage of the recruitment process as this will be dependent on the number of candidates and number of available roles.

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