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Communications & Marketing Coordinator

2 months ago

Calgary Alberta DJ, CA Mosaic Primary Care Network Full time

Communications & Marketing Coordinator

Status: Regular Full-Time (1.0 FTE)

Reporting To: Manager, Communications

Date Available: Negotiable

Hours of Work: 7.75 hours per day, 38.75 hours per week

Shift Pattern: Days

Exempt/Non-Exempt: Non-Exempt

Program: Engagement

Job Classification: Program Specialist Level I

Salary: $30.39 - $40.02

Closing Date: August 26, 2024


About Us

Mosaic Primary Care Network (PCN) provides a wide range of primary health care services in the northeast and southeast Calgary communities in partnership with a group of family doctors. Our talented interdisciplinary health care teams work together to provide services that best support patient needs.

We want YOU to bring your expertise to our growing team as we continue to develop solutions to meet the needs of our local community. If you have initiative, are resourceful, engage easily in teamwork, and most importantly, want to make a difference in healthcare, we want to hear from you

Position Summary

The Communications and Marketing Coordinator builds strong internal relationships to assist in the execution of our communications and marketing plan. Graphic design, content management, editing, writing, and working with primary health care teams to achieve program objectives through marketing and communications opportunities are key functions of this role.

As the internal brand expert, the Communications and Marketing Coordinator ensures that all mediums (print, digital, social) are aligned and exercised in support of organizational strategy and priorities.

The Communications and Marketing Coordinator receives day to day guidance, mentorship and support from the Communications and Marketing Specialist and reports to the Engagement Manager.

Key Responsibilities

Internal & Employee Communications

  • Write and edit content targeted at employees including articles for monthly e-newsletters, intranet, all employee emails, presentations, brochures, posters, event materials, projects etc. consistent with the Mosaic PCN brand, direction, and strategy.
  • Maintain website and intranet content, functionality and graphics.
  • Engage and educate employees on internal and external communications, including consistent messaging and brand reputation.
  • Maintain MPCN templates library and uphold policies, procedures and guidelines related to marketing and communications.

Program Promotion & Marketing

  • Collaborate with MPCN clinical and business portfolios to provide communications and marketing expertise to achieve program objectives (i.e. awareness, change management, participation, evaluation).
  • Develop, monitor and ensure adherence of MPCN brand awareness through attendance at various internal and external engagement opportunities including but not limited to community fairs, continuing medical education (CMEs) and events.
  • Execute social media management and search engine optimization (SEO).
  • Manage marketing materials design, inventory and distribution.
  • Provide support for engagement and community initiatives.

Competencies

The Core Competencies listed below are identified by Mosaic leadership and should be demonstrated by all employees across the organization:

Practice Communication Excellence (Communication)

  • Plan and deliver oral and written communications respectfully and tactfully to make an impact and persuade an intended audience.

Build Community-Feeling (Teamwork)

  • Able to share due credit with coworkers, display enthusiasm, and team spirit and promote a friendly group working environment.

Advocate for Patient/Client (Patient/Client-Centricity)

  • Able to demonstrate a high level of patient/client service delivery in a respectful and caring manner.

Understand Values of Change (Adaptability)

  • Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things with a positive attitude.

Embrace Culture and Diversity (Cultural Competency)

  • Developing positive attitudes towards diverse populations; gaining knowledge of different life practices and world views.

Act with Professionalism (Personal Effectiveness)

  • Takes personal responsibility for the quality and timelessness of work and achieves results with little oversight.

Qualifications & Requirements

  • Degree in communications, marketing, public relations, or journalism plus three years communications and marketing experience demonstrating past success in developing and executing strategic communications plans or relevant Diploma plus five years of experience.
  • Excellent writing, editing, proofreading, layout and design skills, including the ability to present concepts verbally.
  • Proven editorial experience including strong language skills and the ability to adjust content to remain consistent with brand, direction, and strategy.
  • Working knowledge of SharePoint and Intranets is required.
  • Experience with SEO and social media management sites such as Facebook Business Manager, Buffer, Hootsuite, etc. is required.
  • Intermediate knowledge of Microsoft Office Suite and Adobe Creative Suites, including Photoshop, InDesign and Illustrator is required.
  • Experience with videography and video editing is an asset.
  • Experience in a healthcare environment is an asset.

Working Conditions

  • Occasional evening and weekend hours required.
  • Ability to travel on public transportation or valid drivers license with access to own car in good repair is required.
  • Must be able to lift/carry up to 25 lbs.

Why Mosaic PCN

We provide a competitive benefits package for eligible employees including: comprehensive health and dental coverage, Health Care Spending Account (HCSA) / Taxable Spending Account (TSA), a group RRSP matching program, professional development opportunities, generous vacation and other paid time off, and more

Conditions of Employment

Successful applicants must provide proof of qualifications and a current police information check (PIC) including vulnerable search at the applicant’s expense. The results of the PIC may alter or revoke any offer made by Mosaic PCN.

We would like to thank all applicants for their interest and resumes. Please note, only those candidates chosen to proceed through the selection process will be contacted. No phone calls please.

This position is part of the bargaining unit covered by a collective agreement with Health Sciences Association of Alberta (HSAA).

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