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Généraliste Bilingue en Ressources Humaines/Bilingual Human Resources Generalist

3 months ago

Canada, CA Pet Valu Full time
Location: Varennes, Quebec

Job Description:

Le généraliste en RH aura la responsabilité de fournir un soutien de premier niveau pour les relations avec les employés, la création, l'interprétation, la recommandation et l'application des politiques et des procédures, ainsi que la gestion du rendement pour tous les employés (opérations des magasins, siège social et groupe de l'entrepôt et de la logistique) dans la province de Québec sous la bannière Chico. Véritable généraliste, le titulaire du poste apporte également son soutien dans les domaines suivants : paie, équité salariale, avantages sociaux, évaluation des emplois, administration du SIRH, santé et sécurité, formation et développement, acquisition de talents et planification de la relève. Bien que le titulaire du poste se concentre principalement sur le soutien aux employés du Québec, il fournira un soutien aux généralistes des ressources humaines des autres provinces du Canada. Ce poste est directement rattaché au directeur des ressources humaines (PVCI) et en pointillé au président et directeur général (Chico).

Fonctions et responsabilités essentielles
  • Sécurité - Travailler de manière à instaurer un climat de confiance avec nos clients, nos animaux de compagnie et nos expert animaliers.
  • Maintenir la stricte confidentialité des informations relatives à l'entreprise et au personnel
- Compassion - Communiquer et agir Communiquer et agir avec empathie en étant à l’écoute
  • Encadrer et fournir des conseils sur une variété de sujets. Il s'agit notamment de travailler en partenariat avec l'équipe de direction pour apporter un point de vue sur des sujets tels que les questions difficiles liées aux relations avec les employés, l'accompagnement et le développement des performances, les recommandations en matière de rémunération, les recommandations en matière d'indemnités de licenciement, etc.
  • Coordonner et participer aux initiatives d'engagement des salariés, Tel que les sondages
et les événements organisés par l'entreprise.
  • Expertise - Fournir des connaissances de manière compréhensive et informative.
  • Enquêter et répondre aux questions et préoccupations relatives aux relations avec les employés, en personne, par téléphone et par courrier électronique.
  • Assurer l'interprétation de la politique de l'entreprise et de la législation provinciale en matière d'emploi pour le personnel de l'entreprise.
  • Coordonner les programmes de congé, de retour au travail et d'adaptation.
  • Maintenir une connaissance actualisée de toutes les normes du travail et procéder aux mises à jour nécessaires pour garantir que l'entreprise reste conforme dans tous les domaines.
  • Se tenir au courant de la législation en matière de santé et de sécurité et mettre à jour les ressources de l'entreprise, le cas échéant, telles que les affichages sur les tableaux de santé et de sécurité et les formations. Faciliter les réunions du comité de santé et de sécurité, le cas échéant.
  • Traiter les demandes d'indemnisation des travailleurs, l'administration et le retour au travail, le cas échéant.
  • Fournir un soutien administratif au système Workday (HRIS). Il s'agit par exemple de réinitialiser les mots de passe, d'accompagner les gestionnaires dans les processus de recrutement, d'embauche, de licenciement et de changement de statut, d'approuver les nouvelles embauches et les changements de nom, et d'établir des rapports si nécessaire.
  • Soutenir le processus d'audit et de transmission de la paie, y compris l'audit des fiches de présence, le suivi des heures manquantes et des demandes de congés, ainsi que tout autre soutien nécessaire.
  • Travailler en partenariat avec l'équipe "Talents" et les responsables du recrutement pour discuter des besoins en personnel, rédiger les offres d'emploi, présélectionner et rencontrer les candidats, et contacter les références.
  • Rédiger diverses lettres relatives au cycle de vie de l'emploi, telles que les offres d'emploi, l'accompagnement des performances, les licenciements, les abandons de poste, les mesures disciplinaires progressives, les enquêtes, les changements de statut, etc.
  • Fournir une confirmation d'emploi à des tiers (p. ex. Service Canada).
  • Aider les nouveaux employés à remplir les documents d'intégration et organiser des séances d'orientation en matière de ressources humaines. Mettre à jour le matériel d'orientation, si nécessaire.
  • Mener des entretiens de sortie et des réunions de licenciement. Parlez aux employés licenciés de leurs questions, de leurs réactions et de leurs problèmes.
  • Diriger des projets RH, selon les besoins.
  • Efficacité - Utiliser le temps et les ressources de manière responsable.
  • Créer et exécuter des rapports dans le SIRH afin de soutenir les audits réguliers et de garantir l'exactitude des dossiers des employés.
Compétences, expérience, formation, certifications
  • Bilingue français-anglais courant exigé
  • Il doit être en mesure de travailler sur place chaque semaine dans nos bureaux de Varennes, au Québec, dans le cadre d'une fonction hybride.
  • Formation post-secondaire axée sur la gestion des ressources humaines, de préférence.
  • Diplôme en RH, ou en cours d'obtention, de préférence
  • 2 à 4 ans d'expérience administrative dans le domaine des ressources humaines, exigés
  • 2 à 4 ans d'expérience dans le domaine des ressources humaines au sein d'un groupe de clients, avec une solide expérience en matière de gestion des performances et de relations avec les salariés.
In this varied role, the HR Generalist will take responsibility for providing first-level support for employee relations, policy and procedure creation, interpretation, recommendation and enforcement, and performance management for all employees (Store Operations, Head Office, and the Warehouse and Logistics group) in the province of Quebec under the Chico banner. A true generalist role, the incumbent also assists with support in the following areas: payroll, pay equity, benefits, job evaluation, HRIS administration, health & safety, training & development, and talent acquisition & succession planning. While the incumbent’s primary focus will be supporting Quebec employees, they will provide backup generalist support to HR Generalists supporting other provinces across Canada. This role reports directly into the Director, Human Resources (PVCI) with a dotted line to the President & General Manager (Chico).

Essential Duties and Responsibilities
  • Safety – Operate in a way that builds trust with our customers, pets, and ACEs.
  • Maintain strict confidentiality of company and personnel information
  • Compassion – Communicate and act from the heart with genuine care and courtesy.
  • Coach and provide guidance on a variety of topics. This includes partnering with the management team to provide perspective on topics such as tough employee relations issues, performance coaching & development, compensation recommendations, termination pay recommendations, etc.
  • Coordinate and participate in employee engagement initiatives, such as surveys and company events
  • Expertise – Provide knowledge in an understanding and informative way.
  • Investigate and answer employee relations questions and concerns in-person, over the phone, and via e-mail.
  • Provide interpretation of Company policy and provincial employment legislation for corporate staff.
  • Coordinate the leave of absence, return to work, and accommodation programs.
  • Maintain up to date knowledge of all Labour Standards and updates as required to ensure the company remains compliant in all matters.
  • Keep apprised of Health & Safety legislation and update corporate resources, as required, such as health and safety board postings, and training. Facilitate health and safety committee meetings, as required.
  • Handle workers’ compensation claims, administration, and return to work, as needed.
  • Provide Workday (HRIS) administrative support. Examples include re-setting passwords, walking managers through processes such as recruitment, hiring, termination, and status changes, approving new hires and name changes, and pulling reports as needed.
  • Support the payroll auditing and transmission process including auditing timecards, following up on missing hours and time off requests, and any other support required.
  • Partner with the Talent team and Hiring Managers to discuss staffing needs, draft job postings, shortlist and interview candidates, and contact references.
  • Draft a variety of letters relating to the employment lifecycle, such as offers of employment, performance coaching, terminations, job abandonments, progressive discipline, investigations, status changes, etc.
  • Provide confirmation of employment to outside parties (i.e. Service Canada)
  • Aid new hires in completing onboarding documentation and conduct HR Orientations. Update orientation materials, as needed.
  • Conduct exit interviews and termination meetings. Speak to terminated employees regarding their questions, feedback and issues.
  • Lead HR Projects, as assigned.
  • Efficiency – Use time and resources responsibly.
  • Create and run reports in the HRIS to support regular audits and accurate employee records.
  • Operate in a way that focuses on saving minutes for front-line employees allowing them more time devoted to providing service to customers.
Skills, Experience, Education, Certifications
  • Bilingual in fluent French & English, required
  • Must be able to work onsite on a weekly basis at our office in Varennes, Quebec in a hybrid capacity
  • Post-Secondary education with a focus in Human Resources Management, preferred
  • HR Designation, or working towards, preferred
  • 2-4 years of Human Resources administrative experience, required
  • 2-4 years of Human Resources client group support experience with a strong background in performance management and employee relations experience, required
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