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Clerk/Unit Aide-Home Health
4 weeks ago
The salary range for this position is CAD $25.54 - $27.22 / hour
Job Summary
Are you looking to bring your extensive administrative and secretarial skills to a rewarding role? . If you have answered “yes”, we want you to keep reading to explore your career with us
We currently have an exciting opportunity for a Casual Clerk/Unit Aide to provide support to our Home Health team located in beautiful Chilliwack, B.C.
Located in the upper Fraser Valley, Chilliwack is well known for a wide range of outdoor recreation activities, like hiking, water sports, camping, mountain-biking and fishing. With affordable real estate in well-planned neighbourhoods, Chilliwack has drawn many to its natural surroundings, rural setting and thriving agricultural, commercial and industrial economy – a prosperous community with an outstanding quality of life. Embrace nature, thrive in community.
Take this opportunity to:
- Provides administrative and secretarial support to designated Home Health offices;
- Performs duties such as providing reception services, typing material utilizing word processing software, setting-up and maintaining various filing systems and record archives, inputting data and processing mail, faxes and courier documents;
- Maintains office supplies, arranges meetings, completes various forms and documents for review, as required;
- Assists with client intake and booking client appointments, processes various invoices, maintains statistics;
- Maintains a central medical supply room by processing supply orders, maintaining stock levels of medical supplies, instruments and equipment, cleaning and sterilizing medical equipment and instruments; cleaning and organizing medical supply areas.
Want to join our team? We will be looking for you to have:
- Grade 12, completion of an Office Administration or Medical Office Assistant Certificate
- 1 year recent related experience, or an equivalent combination of education, training and experience.
- Valid BC Driver's license and access to personal vehicle for business-related purposes, as required.
Experience some of the benefits of working with us, including:
- Career advancement and growth opportunities
- Comprehensive health benefits including extended health and dental 100% paid by us, that cover you and your whole family.
- Health and well-being resources, including an employee and family assistance program.
- Generous vacation time: eligible employees can earn up to four (4) weeks of vacation per year, with the possibility of accruing extra time based on there tenor with us.
- Access to exclusive staff discounts and perks with various partners including, a Transit Incentive Program
- A defined pension plan.
Join our team at Fraser Health- where cared for people ,care for people
Detailed Overview
Provides administrative and secretarial support to designated Home Health offices; performs duties such as providing reception services, typing material utilizing word processing software, setting-up and maintaining various filing systems and record archives, inputting data and processing mail, faxes and courier documents; maintains office supplies, arranges meetings, completes various forms and documents for review, as required; assists with client intake and booking client appointments, processes various invoices, maintains statistics; maintains a central medical supply room by processing supply orders, maintaining stock levels of medical supplies, instruments and equipment, cleaning and sterilizing medical equipment and instruments; cleaning and organizing medical supply areas.
Responsibilities
- Provides reception services for the designated office by operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature; receives visitors and refers to appropriate areas; assists with arranging and contacting other agencies to obtain client information, as required.
- Sets up and maintains a filing system for a variety of records such as client records, correspondence, reports, minutes, directories and personal information by creating and labelling files, developing forms, indexing materials and filing.
- Assists with client intake by scheduling and confirming client appointments, obtaining client information, completing required documentation, maintaining wait lists and sending information to relevant sources; inputs data and information into relevant computer system for the purpose of admitting and/or discharging clients; updates records on a regular basis, as required.
- Types correspondence, reports and documents from rough draft, general instruction and/or recording devices by utilizing various computer software; inputs client information, maintains registries, develops templates and types from handwritten draft or general instruction; prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the clients/families and others.
- Provides clerical support to home support providers by ensuring payment and client care for a designated area(s); enters data into a computerized system, sends service authorization forms and related forms to the home support provider to initiate service, change service and change client care level and/or client cost, where applicable; receives and reconciles data reports against client records, identifies any discrepancies and forwards information to the designated Home Health Professional for follow up.
- Processes incoming and outgoing mail, faxes, reports/records, internal and courier documents by receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup; signs for receipt of packages and shipments.
- Arranges meetings/special functions by booking meeting rooms, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts; records and distributes meeting minutes, as directed.
- Assists others with the use of office equipment such as photocopiers, shredders, fax machines and other office software; carries out minor maintenance such as loading paper, removing paper jams, cleaning glass and changing toner cartridges; refers further maintenance required to Manager or designate for approval.
- Maintains and compiles statistics, as required by utilizing office software to track items such as nursing assignments; prints statistical reports as required.
- Coordinates off-site storage of records and archives; maintains records of what is stored off-site; locates offsite file and processes documentation for retrieval; completes necessary paperwork and arranges for records to be shipped to off-site storage, as required.
- Monitors and maintains levels of stationery, office supplies, medical and pharmaceutical equipment and supplies according to pre-determined levels by completing requisitions for signature and forwarding approved requisition to appropriate personnel.
- Receives and checks orders, restocks shelves, distributes supplies to staff as required and matches invoices and packing slips to ensure that supplies received are accurate; communicates with Home Health staff, central stores, local hospitals and pharmacies and other health departments regarding supplies and equipment.
- Cleans and sterilizes medical equipment and instruments in accordance with established procedures; prepares equipment and instruments for offsite sterilization; cleans and organizes supply areas and clinic rooms; clean service delivery rooms including dusting and washing shelves; cleans returned equipment and checks for repair.
- Maintains medical equipment and supplies by performing duties such as organizing repair/maintenance of equipment ensuring bottles of solution are correctly labelled in accordance with Workplace Hazardous Information Systems; delivers supplies and equipment to and from the hospital or other supply depot, as required.
- Performs other related duties as assigned.
Qualifications
Education and Experience
Grade 12, completion of an Office Administration or Medical Office Assistant Certificate and one (1) year recent related experience, or an equivalent combination of education, training and experience.
Valid BC Driver's license and access to personal vehicle for business-related purposes, as required.
Skills and Abilities
- Ability to communicate effectively, both verbally and in writing.
- Physical ability to carry out the duties of the position.
- Ability to work independently and in cooperation with others.
- Ability to operate related equipment.
- Ability to organize and prioritize.
- Ability to type at 50 wpm.
- Knowledge of general office procedures.
- Ability to establish and maintain rapport with clients.
- Knowledge of medical terminology.
- Knowledge of nursing equipment including sterilization techniques and procedures.
- Business writing skills.
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.
