Patient Engagement and Retention Specialist

4 weeks ago

Whitby Ontario LB, Durham region, Canada Vision Group Full time
Patient Engagement and Retention Specialist

PATIENT ENGAGEMENT AND RETENTION SPECIALIST / CLINICAL COUNSELOR | Whitby

Working for LASIK MD (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

  • You have a permanent full-time position (40 hrs/week).
  • You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days & 1 wellness day.
  • You benefit from group insurance, telemedicine & RRSP match.
  • You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.
Your tasks at a glance
  • You present treatment options to prospective patients.
  • You provide accurate information to patients regarding surgery, pricing, and scheduling.
  • You manage and address patient questions accurately, concisely, and in a timely manner.
  • You enhance patient satisfaction by delivering personalized consultations, building rapport, and facilitating steps of their patient journey.
  • You are proficient in using computer tools such as Outlook, Word, Excel, and EMR systems for tasks such as results tracking, reporting, follow-ups, and managing patient-related activities.
A clear view of your assets
  • You have a broad background in customer service or retention in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc.
  • Your experience as an account manager or sales representative is considered an asset.
  • You have the desire to succeed while helping customers achieve their goals.
  • You are organized, results-oriented, self-disciplined, and have excellent prioritization, time management, and problem-solving skills.
  • You can travel for work to support other clinics in Ontario and other provinces (fees covered by Vision Group).
  • Schedule: You have flexible work availability from Monday to Friday (8:15 am-5:00 pm)
From our point of view

If you think you are the ideal candidate for this role and are ready to join a passionate and hard-working team, apply now.

#J-18808-Ljbffr

  • Patient Engagement and Retention Specialist

    4 weeks ago

    Kitchener, Ontario, M2A, Waterloo region, Canada Vision Group Full time

    Patient Engagement and Retention SpecialistWorking at TLC Laser Eye Centre (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while...

  • Float Care Coordinator

    4 weeks ago

    Whitby, Ontario, L1B, Durham region, Canada UNAVAILABLE Full time

    Job Description Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, or social worker (RSW) seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Float Care Coordinator, you will assess and determine patient care needs and eligibility,...

  • Float Care Coordinator

    4 weeks ago

    Whitby, Ontario, L1B, Durham region, Canada Ontario Health atHome Full time

    Job Description: Are you an experienced registered nurse (RN), physiotherapist, occupational therapist, or social worker (RSW) seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Float Care Coordinator, you will assess and determine patient care needs and eligibility,...

  • Customer Care Representative

    4 weeks ago

    Whitby, Ontario, L1B, Durham region, Canada Skin Vitality Medical Clinic Full time

    Customer Care Representative - Skin Vitality Medical Clinic We are seeking an enthusiastic Customer Care Representative to join our team! Skin Vitality Medical Clinic is the #1 Provider of Botox, Juvéderm, CoolSculpting, PRP Hair Restoration, Sculptra, EMSculpt and Morpheus 8 in Canada with 13 Locations in Ontario. We have grown 1000% in the last two years,...

  • CLINICAL EXTERN

    4 weeks ago

    Whitby, Ontario, L1B, Durham region, Canada Ontario Shores Centre for Mental Health Sciences Part time

    Job DetailsDescriptionThis opportunity is an exciting way for students in RN and RPN entry-to-practice programs to contribute their knowledge and skills in a psychiatric care environment. Clinical externs will gain valuable patient care experience and build connections with a team of passionate interprofessional care providers in a hospital setting....

  • Pharmacy Manager

    4 weeks ago

    Whitby, Ontario, L1B, Durham region, Canada Jace Holdings Ltd. Full time

    Requisition ID: 184501Career Group: Pharmacy CareersJob Category: Retail - PharmacyTravel Requirements: 0 - 10%Job Type: Full-TimeCountry: Canada (CA)Province: OntarioCity: WhitbyLocation: 7226 Whitby Sobeys PharmacyPostal Code: L1N 2L1Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute...

  • Branch Manager Trainee

    4 weeks ago

    Whitby, Ontario, L1B, Durham region, Canada Scotiabank Full time

    Title: Branch Manager Trainee - GTA EastRequisition ID: 205346Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch’s...

  • Occupational Health Nurse

    4 weeks ago

    Whitby, Ontario, L1B, Durham region, Canada CloudMD Software & Services Inc - CAN Full time

    About CloudMD Are you looking to further develop your career in the Healthcare industry with one of North America's innovative healthcare providers? Our success is backed by enthusiastic people, ready to make a positive difference in the lives of over 10 million people through digital and enterprise health solutions. If you have a passion for providing...

  • Branch Manager Trainee

    4 weeks ago

    Whitby, Ontario, L1B, Durham region, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Branch Manager Trainee - GTA East Requisition ID: 205346Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Branch Manager, you will assume responsibility for the overall success of the branch by...

  • Mortgage Retention Specialist

    1 month ago

    Mississauga, Ontario, C4W, Peel region, Canada Accoravillage Full time

    Wednesday, July 31, 2024Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team...

  • Senior Quantity Estimator

    1 month ago

    Whitby, Ontario, L1B, Durham region, Canada ghd Full time

    ```html Bring your curiosity and determination to make a positive impact on the future of transport, and we’ll help you go all the way. Join our team of globally connected specialists to help solve complex transport challenges and experience groundbreaking projects from idea to delivery, and beyond. In an era of dynamic urban expansion and environmental...

  • Coordinator, Employment Services

    4 weeks ago

    Whitby, Ontario, L1B, Durham region, Canada Accoravillage Full time

    55 Gordon St, Whitby, ON L1N 0J2, Canada Req #56Tuesday, August 6, 2024Pay Rate: $45,000 per annum. We also offer comprehensive, 100% employer paid benefits, flexible work environment, and access to our superb sport, fitness, and recreational facilities.Start Date: September 2024You Belong!We exist to unlock potential through the innovation of accessibility...

  • Clinical Coach, Palliative

    1 month ago

    Whitby, Ontario, L1B, Durham region, Canada VON Canada Full time

    Requisition Details:Employment Status: Temporary, Full TimeProgram Name: PalliativeNumber of Hours Bi-Weekly: 75Work Schedule: DaysOn-Call: NoSummary:The Clinical Coach is responsible for working with participating community organizations to drive practice change, with a focus on improving access to quality clinical care, aligned to the Palliative Care...

  • Senior Project Manager, Land Development

    4 weeks ago

    Whitby, Ontario, L1B, Durham region, Canada ghd Full time

    Join a global professional services leader. We are committed to solving the world’s biggest challenges in the areas of water, energy and urbanization. Help us build the future and we’ll help you build a rewarding and purposeful career. Join our team of globally connected specialists to help solve complex transport challenges and experience groundbreaking...

  • Indigenous Care Coordinator

    4 weeks ago

    Whitby, Ontario, L1B, Durham region, Canada Vancouver Coastal Health Full time

    SalaryThe salary range for this position is CAD $42.27/Hr. - CAD $52.81/Hr.Job SummaryCome work as an Indigenous Care Coordinator with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Indigenous Care Coordinator to join the team at the HOpe Center in North Vancouver. Apply today to join our team!As an Indigenous Care Coordinator...

  • Customer Retention Specialist

    4 weeks ago

    Ajax, Ontario, L0H, York region, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one ofNorth America’s Most Engaged Workplaces, we want the best to join our team. easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making...

  • Patient Safety Specialist

    1 month ago

    Kitchener, Ontario, M2A, Waterloo region, Canada Grand River Hospital Full time

    At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda.Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START,...

  • Patient Experience Specialist

    1 month ago

    St. Thomas, Ontario, N5K, Elgin region, Canada St. Thomas Elgin General Hospital Full time

    POSITION: PATIENT EXPERIENCE SPECIALISTUNIT: ADMINISTRATIONSTATUS: TEMPORARY FULL TIME (October 7, 2024, to January 9, 2026)SALARY: $49.14 - $57.49 POSITION DESCRIPTION: The Patient Experience Specialist reports to the Vice President & Chief Nursing Executive and is primarily responsible for leading, executing, reporting and evaluating the Patient Experience...

  • Patient Experience Specialist

    4 weeks ago

    St. Thomas, Ontario, N5K, Elgin region, Canada St. Thomas Elgin General Hospital Full time

    POSITION: PATIENT EXPERIENCE SPECIALIST UNIT: ADMINISTRATION STATUS: TEMPORARY FULL TIME (October 7, 2024, to January 9, 2026) SALARY: $49.14 - $57.49 POSITION DESCRIPTION: The Patient Experience Specialist reports to the Vice President & Chief Nursing Executive and is primarily responsible for leading, executing, reporting and evaluating the Patient...

  • Patient Care Specialist

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Shoppers Drug Mart Full time

    Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved...