Personal Insurance Account Assistant
3 days ago
THE ROLE
The Personal Insurance Account Assistant provides centralized administrative support to our personal lines team to allow a seamless execution of our home & auto service strategy. Personal Insurance Account Assistants are passionate administrative professionals who can effectively manage their workflow around competing priorities without sacrificing service quality, and deliver consistent, high-end results on schedule.
As a Personal Insurance Account Assistant, you are a Guardian, unselfish and approachable with a preference for detailed, skill-based work. You are;
- Thoughtful, steady, and reliable
- Requiring strong structure and adherence to the rules
- An eye for managing detail-work and always following through.
WHAT YOU’LL DO:
- Most importantly, you will lead by example, live our values, and drive business relationships for the company by providing exceptional customer service;
- A key emphasis on building rapport and relationships and ensuring that strong long-term relationships are created by providing an industry leading level of support to clients in maintaining their insurance needs;
- Support the Personal Lines Advisor’s to reach growth initiatives on behalf of the Personal Lines department;
- Efficiently handle document processing, which includes new business, renewals and endorsements within EPIC for all personal lines policies.
- Proactively supporting the team by taking work from the central queue without prompts;
- Timely follow up on outstanding documents from the Insured or Insurer;
- Ensure EPIC workflows are followed including maintaining and updating claims information;
- Ensure accurate and prompt management of all accounts and invoicing process, encompassing a wide range of tasks such as Agency Billing, addressing non-payment concerns, billing amendments and payments for clients, managing NSF cases and facilitated with account cancellations due to missed payments; and
- Other duties as required.
WHAT WE REQUIRE:
- An academic background consisting of post secondary education, certificates, industry programs, etc. is preferred;
- Willing to invest time in extensive training and obtaining insurance industry related professional designations such as CIP, CRM and CAIB;
- Must hold a General Insurance License or willing to obtain;
- A well-defined sense of diplomacy and business acumen with a focus on customer service and the overall client experience;
- Skill in analysis, problem solving, critical thinking, decision making, teamwork, communication, innovation, and adaptability;
- Proficiency in Microsoft Office Suite
- Experience with internal Broker Management Systems (EPIC) considered an asset.
-
Commercial Account Manager
3 days ago
Grande Prairie, Alberta, T0H, Grande Prairie region, Canada CMB Insurance Brokers Full timeAs an Account Manager, working with the Sales Team and under the direction of the Senior Account Manager (Team Lead), you will help plan, lead and guide the growth, renewal and servicing of accounts to contribute to the continued growth and operation of the brokerage. Your primary role will be to perform the renewal of the assigned customers (Book of...
-
Certified Elevator Mechanic
3 days ago
Grande Prairie, Alberta, T0H, Grande Prairie region, Canada Venture Elevator Inc Full timeOnly those applicants with a minimum of 7 years previous Elevator Mechanic experience will be considered. Please do not apply if you are not from Canada or a Visa exempt country. Only resumes in English will be accepted.Fluent English required (written and oral)Read and interpret blueprints to determine layout of system componentsPerform preparatory...
-
Personal Insurance Advisor, Service
3 days ago
Edmonton, Alberta, P5J, Edmonton region, Canada Lloyd Sadd Full timeTHE ROLEThe Personal Insurance Advisor is an expert advisor responsible for servicing clients in a courteous and professional manner. These clientele may be principals of Lloyd Sadd commercial accounts or have prominent businessand community affiliation. The Personal Insurance Advisor maintains extensive knowledge of various insurance products and...
-
Civil Engineering Group Lead
3 days ago
Grande Prairie, Alberta, T0H, Grande Prairie region, Canada Allnorth Consultants Limited Full timeCivil Engineering LeadGrande Prairie, ABAbout AllnorthBIG ENOUGH TO KNOW HOW, SMALL ENOUGH TO KNOW YOUAllnorth is a multi-disciplinary engineering, project delivery, and construction services company. We provide smart and practical project solutions to clients in the metals and minerals, energy and renewables, fiber and chemicals, and infrastructure sectors....
-
Key Account Manager
5 days ago
Edmonton, Alberta, P5J, Edmonton region, Canada Weed Me Inc. Full timeThis role is responsible for the Edmonton area.Weed Me Inc. is seeking to hire a Key Account Manager for the Edmonton area to join our Sales Department, reporting to the Senior Director of Sales.You will be accountable for the performance of your immediate territory and contribute to the overall success of the Sales Department.ResponsibilitiesCreate brand...
-
Associate Financial Advisor
5 days ago
Leduc, Alberta, T0C, Camrose region, Canada The Co-operators Harpe Insurance & Financial Services Inc. Full timeThe Associate Financial Advisor plays a key role in supporting and developing agency operations through outbound prospecting, client contact and sales activities. This role may have an opportunity to specialize in one or more product areas such as life, group and wealth. The Associate Financial Advisor will identify prospects in both personal and business...
-
Customer Assistance Loader
3 days ago
Calgary, Alberta, Calgary region, Canada RONA Part timeAt RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging...
-
Office Administrative Assistant
3 days ago
Canmore, Alberta, T1W, Canmore region, Canada Aspire Horizons Full timeWe're hiring an Administrative Assistant.#### Key Responsibilities:1. Administrative Support: Manage schedules and appointments. Handle calls, emails, and correspondence. Prepare and edit documents and presentations.2. Customer Service: Greet and assist visitors, clients, and vendors, Address inquiries and complaints professionally.3. Other Duties:...
-
Property Administrator
3 days ago
Edmonton, Alberta, P5J, Edmonton region, Canada HighView Partners Full timeOur client is a real estate management firm that offers asset, investment, and property management services across all asset classes and manages properties throughout Canada and the U.S. Join them in Edmonton as Commercial Property Administrator.Your New EmployerOur client fosters a dynamic and challenging work environment that is also supportive. They...
-
Administrative Assistant
3 days ago
Edmonton, Alberta, P5J, Edmonton region, Canada Alberta Retired Teachers' Association Full timeAdministrative Assistant (Full-Time, Permanent)Location: Edmonton, ABOverview: Do you love to be the first smiling face visitors see when they enter the front doors of an organization? Are you organized and methodical? Do you enjoy watching your diligence and organizational skills support the work of others? If this sounds like you, you will fit right in as...
-
Assistant Guest Experience Manager, Banff Gondola
13 hours ago
Banff, Alberta, T1L, Canmore region, Canada Pursuit Collection Full timeWhat will be your daily pursuit?: Leading your team to deliver an exceptional guest experience by providing a safe, clean, and professional experience for all colleagues and guests who visit the Banff Gondola. What perks can you expect?: Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for...
-
Certified Escalator Mechanic
3 days ago
Edmonton, Alberta, P5J, Edmonton region, Canada Venture Elevator Inc Full timeOnly those applicants with a minimum of 6 years previous Escalator Mechanic experience will be considered.Read and interpret blueprints to determine layout of system componentsPerform preparatory construction work including steel work, wiring and pipingInstall escalators, elevator, moving walkways, dumbwaiters and related equipment according to...
-
Contract Psychologist
3 days ago
Edmonton, Alberta, P5J, Edmonton region, Canada Spring Health Part timeContract Mental Health Therapist (Remote and In-Person)Location: Edmonton, AlbertaOur mission: to eliminate every barrier to mental health.Spring Health is the leading comprehensive mental health benefit for employers. We help employees understand their mental health issues and connect with best-in-class providers to get the right treatment at the right...
-
Controller
13 hours ago
Edmonton, Alberta, P5J, Edmonton region, Canada The Driving Force Group of Companies Full timeThe Driving Force Group of Companies is a network of world-class transportation and fleet management solutions companies. We’re proud to be an Alberta success story that began in a rented office above a small service station. With a can-do attitude and people-first culture, we’ve grown into an industry leader, operating across Canada and the United...
-
Marketing Operations Coordinator
13 hours ago
Calgary, Alberta, T1X, Calgary region, Canada Pursuit Collection Full timeWhat will be your daily pursuit?: The Marketing Operations Coordinator plays a key role in supporting Pursuit's Marketing Operations Team, maintaining platforms, resources, and processes to ensure seamless execution of marketing projects. Reporting to the Senior Account and Projects Manager, the Marketing Operations, Coordinator will oversee asset...
-
Logistics Coordinator, Brewster Transportation
13 hours ago
Banff, Alberta, T1L, Canmore region, Canada Pursuit Collection Full timeWhat will be your daily pursuit?: Your daily pursuit will involve you playing a pivotal role in our guests' experience, through handling logistical tasks efficiently and effectively, and maintaining a professional, knowledgeable approach in all interactions. You will be an integral member of the Transportation team, supporting the daily operations of our...
-
Adventure Expert, Brewster Transportation
13 hours ago
Banff, Alberta, T1L, Canmore region, Canada Pursuit Collection Full timeWhat will be your daily pursuit?: Your daily pursuit will involve creating memorable experiences for our guests through upholding exceptional hospitality standards, maintaining current knowledge of local events and offerings, anticipating needs and making personalized recommendations, based on expert knowledge. You will be an integral member of the...
-
Office/Administrative Coordinator
3 days ago
Edmonton, Alberta, P5J, Edmonton region, Canada V3 Companies Full timeWhat’s next in your administrative career? Are you looking to join a fast-growing firm with a vibrant culture where you can use your people and office skills to help foster an office atmosphere that reflects V3’s collegial culture? If so, V3 is adding to our team and would love to talk to you if you: -Enjoy working in a team-oriented collaborative...
-
Agricultural Territory Manager
3 days ago
Olds, Alberta, T0M, Red Deer region, Canada Manulift Full timeReporting to the Sales Director, the Territory Manager’s mandate is to promote Manulift products and increase its presence in the Agricultural sector. The candidate's role will be to cover the territory in whole, including farms and agricultural operations, in a structured manner and directly meet potential clients.We are the Canadian leader in...
-
Senior Associate
3 days ago
Edmonton, Alberta, P5J, Edmonton region, Canada Robert Half Full timeJoin our Edmonton Team! Our Finance and Accounting practice group is looking for a talented, focused, results-oriented Senior Associate to join us!OVERVIEW: As a Senior Associate, you will be responsible for generating recruitment opportunities for your respective practice area and furthering the brand awareness and service offering of Robert Half.For...