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Bilingual Senior Project Manager

2 months ago

Canada, CA OSF Digital Full time

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and nearly 2200 employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in enterprise connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionize how our customers work. We are built on Six Core Values: 1) One team; 2) Results Anywhere; 3) Outperform; 4) OSF Excellence; 5) Driven By Change and; 6) OSF Strong.


Responsibilities:

  • Manage complex projects, including working closely with stakeholders, customers, and delivery team at various levels, making assignments and monitoring progress
  • Evaluate progress, and identify significant opportunities and risks related to the project
  • Manage, direct and oversee all aspects of the project, including an understanding of contract and how to achieve project scope
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
  • Resolve escalations and perform root cause analysis for positive results
  • Participate to ongoing client meetings to ensure client satisfaction.
  • Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans
  • Ensure that the development team is up to date with any changes in terms of project direction
  • Manage delivery team’s activity and individual’s growth/career path
  • Ensure that the team is always working on highest priority tasks
  • Keep a constant positive connection with the client


Requirements:

  • Previous relevant work experience in a Project Manager role, including all aspects of process development and execution
  • Previous experience managing implementation projects for different Salesforce Clouds
  • English and French fluency is mandatory
  • Previous experience in a PM role with a focus on delivering implementations, integrations of various software applications
  • Previous experience in managing remote/ distributed teams
  • Preferred University degree or college diploma
  • Excellent customer facing skills
  • Familiar with web programming languages, technologies and testing


We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. We are a work-from-anywhere company wherein most of our staff globally work remotely What matters to us is not “where” you work, but “what” you deliver OSF Digital places a key emphasis on work-life balance, employee satisfaction, and we strive to create a company culture that is innovative and open while empowering individuals to contribute in ways that positively impact us all.


OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. The company will provide accommodations to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.


This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Doorstead. Employees may live anywhere in Canada, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Generally, the standard base pay range for this role is CA$100,000 to 140,000 Annually. This base pay range is specific to certain locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for competitive benefits, individual and team performance awards, others. Actual amounts will vary depending on overall profile, experience, and location.