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Community Program Manager

3 months ago

San Juan de Terranova Terranova y Labrador, CA The Salvation Army Full time

The Community Program Manager at the Ches Penney Centre of Hope, St. John’s Housing and Community Services, reports to the Director of Programs. The position has responsibility for the development, implementation and ongoing supervision of community-based programs including Employment, Social Worker/Community Navigator, and CFS programs, as well as the recruitment and coordination of volunteers in support of all community-based programming. The Program Manager provides direction and support to the staff and volunteer base and ensures ministry and program objectives are consistently accomplished in accordance with government contractual agreements and TSA standards. In consultation with the Director of Programs, the Program Manager ensures the timely and effective delivery of community-based programs and services while increasing inclusion, safety and belonging for marginalized individuals. The incumbent is responsible for the direct supervision of program delivery staff and volunteers. Education, Qualifications and Certifications

  • Post-secondary degree in Social Work or related field, or equivalent combination of education and experience.
  • Additional coursework in project management and leadership are highly desirable.
  • Non-violent Crisis Intervention Certification, ASIST and CPR/First Aid Certification would be an asset.
Experience and Skilled Knowledge Requirements
  • Minimum of three (3) years of progressively responsible, professional-level experience working with vulnerable populations, including experience in supervision, leadership, coaching, and motivating staff.
Skills and Capabilities:
  • Extensive knowledge of the local community and available community resources.
  • Extensive knowledge and understanding of urban disadvantaged and vulnerable populations; knowledge of and sensitivity to issues of race, gender, sexual orientation and issues impacting diverse communities; demonstrated cultural competency in working with Indigenous community and other marginalized groups.
  • Understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities; support the Mission in all aspects of work, including the manner in which responsibilities are fulfilled.
  • Adhere to all Salvation Army policies, directives, and operating guidelines.
  • Demonstrate a high level of integrity, good judgment and ability to maintain appropriate confidentiality.
  • Supervisory/management skills and the ability to lead coach and motivate.
  • Highly organized.
  • Participate as an active and responsible team member.
  • Participate in probationary and annual performance appraisal process.
  • Ability to establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Ability to represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required.
  • Proven flexibility and creativity.
  • Excellent interpersonal, time management and oral and written communication skills.
  • Strong conflict-resolution and problem-solving skills.
  • Participate in ongoing professional development and training.
  • Must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL).
  • Valid NL Driver’s License, personal vehicle required and insurance, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
  • Ability to provide an original copy of a Background Check with vulnerable sector screening and Enhanced Security Clearance that is satisfactory to The Salvation Army, in its sole discretion, is required.
  • Screening through The Salvation Army Abuse Registry.
  • This position description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.
  • Other duties as required.
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