Project Manager Consultant

3 weeks ago

San Juan de Terranova, Canada Total Systems Solutions Consulting Inc. Full time

PROJECT MANAGER Consultant - Emergency Dispatch Operations Centre

THE OPPORTUNITY

Total Systems Solutions Consulting Inc. is seeking a Project Manager – Implementation to work for our public sector client at the Provincial Health Services Authority (PHSA) in the Province of British Columbia, CANADA.

You must be available 100% to work remote full-time 40 hours per week with availability Monday to Friday from 8:00am to 5:00pm in the Pacific Time Zone.

The consultant is expected to start January 6, 2025 and the contract length is 2 years.

Project Description

The BC Ambulance Service provides public ambulance service in British Columbia under the authority of BC Emergency Health Services. As Canada's first provincially-operated ambulance service, the BC Ambulance Service (BCAS) provides emergency pre-hospital treatment and transportation by ambulance (Air and Ground) to the public and visitors to BC.

BCEHS is seeking a Consultant with expert level knowledge in emergency dispatch communications to assist in the design of a new, post-disaster, Kamloops Dispatch Operations Centre (KDOC). The successful proponent will work with BCEHS and PHSA in the development of a service plan (SP) and functional program (FP) for KDOC which will identify space requirements based on BCEHS operations and future service needs.

The Project will be broken out into the 3 Phases:

Phase 1

  • Conduct a current state assessment of KDOC and relative business continuity risks and form a recommended strategy for development of a KDOC replacement facility.

Phase 2

  • Development of a clinical service plan and functional program for a new Kamloops Dispatch Operations Centre.

Phase 3

  • Conduct a post-project assessment including KDOC’s function(s) within a Business Continuity process.

Service Required

The Project Management & Implementation Consultant(s) responsibilities include:

  • Development of a service plan and functional program for a new KDOC.
  • In collaboration with BCEHS and PHSA, develop a detailed work plan complete with milestone dates for completion of the SP/FP.
  • Facilitation of user group meetings with key BCEHS staff.
  • Attendance of bi-weekly meetings with the Project lead.
  • Provision of documentation and minutes for each meeting.
  • Provide drafts of the SP/FP to the BCEHS and PHSA project team.
  • Incorporation of feedback into a final SP/FP report.
  • Provision of summary text for a briefing note or Ministry of Health Business Plan.
  • Responses to clarifying questions required to confirm the feasibility of the project.
  • Deliverable will be a report style document informing the location options analysis and feasibility study.

As it relates to a new KDOC:

  • Plan, lead and develop a Business Continuity Strategy.
  • Review, assess and report back to the project stakeholder current business continuity practices.
  • Plan and lead discussions on a roadmap for KDOC.
  • Ensure KDOC business continuity plans align with Provincial Digital Health and Information Services (PDHIS), and PHSA.

Consultant Qualifications

  • Must possess operational experience with NG911 technology.
  • 10+ years of experience as a program lead in business continuity management and crisis management.
  • Experience in implementing business continuity management in a 9-1-1 communication centre.
  • Knowledge of industry standards and best practices for BCMS and crisis management.
  • Strong project management and leadership skills.
  • Excellent written and verbal communication skills.
  • Highly detail-oriented work style.
  • Preference for candidates certified in business continuity management or emergency management.
  • Health care facilities experience and experience with emergency services, preferably with dispatch operation centres.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: Up to $95.00 per hour

Expected hours: 40 per week

Flexible language requirement: French not required

Schedule: Monday to Friday

Application question(s):

  • Where on your resume have you worked using NG911 Technology?
  • Where on your resume have you worked as a program lead in business Continuity Management and Crisis Management?

Education:

  • Bachelor's Degree (preferred)

Experience:

  • NG911 Operational: 1 year (required)
  • Project Management: 3 years (preferred)

Licence/Certification:

  • PMP, Prince2 or Project Management Equivalent Certification (preferred)

Work Location: In person

Application deadline: 2024-11-07
Expected start date: 2024-12-01

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