Receptionist

1 day ago

North York Ontario AF, CA Greenstone Financial Services Canada Full time

RECEPTIONIST, ON-SITE, North York, ON


WHO WE ARE


Greenstone is a leading distributor of direct-to-consumer insurance solutions in Australia, New Zealand and now Canada. Backed by majority shareholders Ontario Teacher’s Pension Plan (OTPP) and Caisse de Dépôt et Placement du Québec (CDPQ), we've expanded into the Canadian market, introducing affordable, high-quality insurance products.


Our commitment to data-driven decision-making and a continually evolving product offering reflects our dedication to meeting the ever-changing needs of our customers. Renowned for award-winning customer service, we leverage technology and analytics to design, administer, market, and distribute a variety of insurance products in collaboration with the world’s most trusted underwriters. Join us in shaping the future of insurance.


PURPOSE OF THE ROLE


As the Receptionist, you will be the first point of contact at Greenstone Financial Services Canada (GFSC) and will project a professional, approachable and supportive 'face' of Greenstone. Our successful candidate will build strong internal relationships and take pride in delivering a superior service experience for all team members.


This position plays a pivotal role in providing support to the wider organization and manages a diverse range of responsibilities across reception, administration and business support duties. For this reason, it is imperative that the successful candidate has strong communication skills, multi-tasking and prioritizing skills partnered with a positive and personable demeanor.


The Receptionist forms part of a collaborative Business Support Team, and it is important that this person is a great team player, enthusiastic to contribute ideas, and proactive in their approach to be hands-on with internal initiatives and projects within the team where applicable.


Due to the nature of the role, this position requires you to work on-site in our office full-time (Monday through Friday).


KEY ACCOUNTABILITIES


The following aspects of this role are indicative only and in no way limit the Company in allocating additional accountabilities (specific tasks, projects or related activities) to the employee, within the scope of the employee’s level of competence, experience, knowledge and qualification.


Office Management

  • Provide support to the Office Manager & wider Senior Leadership Team, as required
  • Manage reception, including meet & greet visitors and answer incoming phone calls
  • Ensure reception area is tidy and presentable
  • Receive, sort and distribute daily mail/deliveries
  • Place coffee and weekly lunch catering orders for the full Toronto team
  • Collaboratively maintain Admin team office spreadsheet with the Office Manager
  • Assist in updating the internal communications platform, Shine Hub
  • Monitor kitchen supply levels and advise when items are running low
  • Manage boardroom availability and video conferencing connections
  • Ad-hoc administrative support


Facilities Management

  • Work with the Office Manager to request and oversee building maintenance, repairs and cleaning vendor
  • Assist in maintaining office and kitchen cleanliness, proactively ensuring all areas are well-kept.
  • Ensure office security access lists/requirements are maintained
  • Build and maintain strong relationships with internal and external stakeholders
  • Familiarize yourself with office contracts and agreements to ensure compliance
  • Actively participate as a member of the Health and Safety Committee and conduct inspections are per the CCOHS inspection checklist when required
  • Maintain office health + safety contact lists


Event Coordination

  • Work with Office Manager to deliver a broad range of on and offsite events and initiatives in line with stakeholder expectations and company values. This includes but is not limited to:
  • Quarterly Reward & Recognition events
  • Health & Wellbeing events
  • Team lunches
  • Ad-hoc events, incentives and initiatives as requested
  • A high level of creativity, research, planning, budgeting, and communication is required to successfully execute the event schedule


POSITION REQUIRMENTS


Essential

  • Minimum of one (1) year in Reception and business administration support in a corporate environment
  • Very strong proficiency in the Microsoft Office suite
  • High attention to detail with strong organizational and planning skills
  • Excellent written and verbal communication skills
  • Multitasking, proactivity, and time-management skills, with the ability to prioritize tasks
  • A dynamic individual
  • Advanced written, verbal and interpersonal communication skills
  • Proven ability to develop and maintain effective business relationships with a diverse range of internal and external contacts
  • A true team player with a 'can-do' attitude


Desirable

  • Experience in event management for a mid-size company
  • Current First Aid certificate


What's in it for you?


  • 4 weeks' vacation leave per year
  • 100% employer paid health benefits
  • Annual $1200 travel allowance
  • $500 Health spending account
  • 5% RRSP matching
  • Growth opportunities
  • Free weekly lunches and more


If this role interests you, we would love to hear from you

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