Current jobs related to Customer Experience Associate, Kanata ON - Kanata - TD

  • Customer Experience Associate

    3 weeks ago

    Kanata, Canada Scotiabank Full time

    Requisition ID: 188743 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Kanata/ Permanent/ Part-time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...

  • (Can) Cashier

    3 weeks ago

    Kanata, Canada Walmart Full time

    **In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **What you'll do...** To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **Minimum Qualifications...** Outlined below are the required...

  • Keyholder - Kanata On

    3 weeks ago

    Kanata, Canada Lindt & Sprüngli by BMI Full time

    Are you looking for a part-time job? Do you have a passion for chocolate? We have the perfect job for you! Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Lindt Chocolate Shops. We are currently hiring a Key Holder to join our retail team at the Kanata Outlet location. Key Responsibilities: - Ensure...

  • Key Holder

    3 weeks ago

    Kanata, Canada Lindt & Sprüngli Full time

    **Key Holder - Kanata, ON** **Part-Time Opportunity!** Are you looking for a part-time job? Do you have a passion for chocolate? We have the perfect job for you! Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Chocolate Shops. We are currently hiring a Key Holder to join our retail team at the Kanata...

  • Seasonal Sales Associate

    2 weeks ago

    Kanata, Canada Mastermind Toys Full time

    **We’re hiring! Mastermind Toys has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. Over 40 years later, Mastermind Toys is the nation’s largest specialty toy and children’s bookstore, and we deeply believe that “Play Comes First".** We are currently seeking...

  • Chef / Chez Lionel Kanata

    2 weeks ago

    Kanata, Canada Restaurant Chez Lionel Kanata Full time

    **Chef** Welcome to Chez Lionel, an establishment known for its French brasserie-style cuisine, exquisite wine selection, and remarkable hospitality. We take pride in being a warm and welcoming restaurant offering accessible gourmet cuisine. At Chez Lionel, we strive to create memorable experiences that delight our guests and leave a lasting impression. As...

  • Part-time Sales Associate Kanata

    2 weeks ago

    Kanata, Canada Urban Barn Ltd. Full time

    Urban Barn is looking for a **Part-Time Sales Associate** at our **Kanata **location in StitsOntario. Our Sales Associates are responsible for representing the Urban Barn brand and providing our customers with the best shopping experience possible. You will contribute to a percentage of the overall store sales by offering friendly service and product...

  • Part-time Sales Associate Kanata

    2 weeks ago

    Kanata, Canada Urban Barn Ltd. Full time

    Urban Barn is looking for a **Part-Time Sales Associate** at our **Kanata** **location in Stittsville, Ontario. Our Sales Associates are responsible for representing the Urban Barn brand and providing our customers with the best shopping experience possible. You will contribute to a percentage of the overall store sales by offering friendly service and...

  • Maître D'hôtel

    2 weeks ago

    Kanata, Canada Restaurant Chez Lionel Kanata Full time

    **Maître d’Hôtel with Knowledge in Wines/Sommelier** Welcome to Chez Lionel, an establishment renowned for its French brasserie-style cuisine, exceptional wine selection, and outstanding hospitality. Our commitment to providing accessible gourmet dining in a warm and welcoming atmosphere sets us apart. At Chez Lionel, we are dedicated to crafting...

  • Wireless Sales Associate

    2 weeks ago

    Kanata, Canada The Mobile Shop Full time

    **The Mobile Shop Careers - Sales Associate - Kanata** **NEW** For an instant interview between 10am - 9pm EST, click here** **or visit the Careers page on our website. Open the chat bubble on the bottom right hand corner. What is The Mobile Shop? Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year...

  • Customer Experience Associate Bridlewood

    2 weeks ago

    Kanata, Canada Scotiabank Full time

    Requisition ID: 152458 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Keyholder - Kanata On

    4 weeks ago

    Kanata, Canada Lindt & Sprüngli Full time

    Are you looking for a part-time job? Do you have a passion for chocolate? We have the perfect job for you! Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Lindt Chocolate Shops. We are currently hiring a Key Holder to join our retail team at the Kanata Outlet location. Key Responsibilities: - Ensure...

  • Early Morning Warehouse Associate

    4 weeks ago

    Kanata, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Kanata, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Early Morning Warehouse Associate

    2 weeks ago

    Kanata, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Kanata, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Early Morning Warehouse Associate

    14 hours ago

    Kanata, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Kanata, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Kanata - Seasonal Retail Positions

    2 weeks ago

    Kanata, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for the holidays! No experience required, we will equip you with the skills and knowledge to assist our customers. Join us in any of our retail roles below: - Retail Sales Associate: Help our customers find the perfect product on their holiday shopping list. Share your...

  • Part Time Wash Bay/detailer

    3 weeks ago

    Kanata, Canada Kanata Honda Full time

    Kanata Honda is expanding and wants you as a professional, Part-time automotive detailer! Be part of a profitable, talented and growing sales automotive sales team that has the distinction as Ottawa-West’s number one Honda sales volume leader and Ottawa’s only “Everything Honda” superstore selling everything Honda makes! - Have a valid class G or G2...

  • Sales Associate

    2 weeks ago

    Kanata, Canada Kanata Paint & Leisure Full time

    _**Position Title: Salesperson**_ - **Location: 442 hazeldean Rd, Kanata**_ - **Full time/ Part time**_ - **Responsibilities**_ - Assisting homeowners, designers, and contractors with their needs - Maintaining detailed and organized records or quotes, sales, and customer requests - Ensuring that all customers receive outstanding service - Performing basic...

  • Key Holder

    2 weeks ago

    Kanata, Canada Lindt & Sprüngli (Canada) Full time

    Are you looking for a part-time job? Do you have a passion for chocolate? We have the perfect job for you! Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Lindt Chocolate Shops. We are currently hiring a** Key Holder **to join our retail team at the Kanata Outlet location**.** **Key...

  • Key Holder

    4 weeks ago

    Kanata, Canada Lindt & Sprüngli (Canada) Full time

    Are you looking for a part-time job? Do you have a passion for chocolate? We have the perfect job for you! Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Lindt Chocolate Shops. We are currently recruiting a **Key Holder** to join our retail team **in Kanata ON.** **Availability: Open**Availability (...

Customer Experience Associate, Kanata ON

1 month ago

Kanata, Canada TD Full time


Lieu de travail :

Kanata, Ontario, Canada


Horaire :

0


Secteur d'activité :

Services bancaires personnels et commerciaux


Détails de la rémunération :

$22.50 - $28.33 CAD


La TD a à cœur d'offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l'expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l'échelle salariale au fil du temps, à mesure qu'ils s'améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l'expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d'autres besoins particuliers du secteur et de l'entreprise.

En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.


Description du poste :

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
  • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
  • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
  • Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
  • Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
  • Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
  • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset.
  • Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
  • Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
  • A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
  • A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner


À propos de nous

La TD est un chef de file mondial dans le secteur des institutions financières. Elle représente la cinquième banque en Amérique du Nord de par son nombre de succursales. Chaque jour, nous offrons une expérience client légendaire à plus de 27 millions de ménages et d'entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues de la TD mettent en commun leurs compétences, leur talent et leur créativité au service de la Banque, des clients qu'elle sert et des économies qu'elle appuie. Nous sommes guidés par notre vision d'être une meilleure banque et par notre objectif d'enrichir la vie de nos clients, de nos collectivités et de nos collègues.

La TD est une entreprise profondément engagée à être une leader en matière d'expérience client. Voilà pourquoi nous croyons que chaque collègue, peu importe son secteur d'activité, est en contact avec la clientèle. En parallèle de l'évolution de nos activités et de notre stratégie, nous innovons afin d'améliorer l'expérience client et de créer des capacités pour façonner l'avenir des services bancaires. Que vous ayez plusieurs années d'expérience dans le secteur bancaire ou que vous commenciez tout juste votre carrière dans le domaine des services financiers, nous pouvons vous aider à réaliser votre plein potentiel. Vous pourrez compter sur nos programmes de formation et de mentorat et sur des conversations sur le perfectionnement et le leadership pour réaliser votre plein potentiel et atteindre vos objectifs. Notre croissance en tant qu'entreprise rime avec la vôtre.


Notre programme de rémunération globale
Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d'autres régimes clés, comme des avantages sociaux en matière de santé et de bien-être, des régimes d'épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. En savoir plus


Renseignements supplémentaires :
Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d'aider nos collègues à réussir dans leur vie tant personnelle que professionnelle. C'est d'ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d'avantages sociaux concurrentiel.

Perfectionnement des collègues
Un cheminement professionnel particulier vous intéresse ou vous cherchez à acquérir certaines compétences? Nous tenons à vous mettre sur la voie de la réussite. Vous aurez des conversations régulières sur le développement de carrière, le perfectionnement et le rendement avec votre gestionnaire. Une variété de programmes de mentorat et une plateforme d'apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes. Que vous ayez à cœur d'aider les clients et souhaitiez élargir votre expérience ou que vous préfériez coacher et inspirer vos collègues, sachez que la TD propose un grand nombre de cheminements professionnels et qu'elle s'engage à vous aider à relever les occasions qui vont dans le sens de vos objectifs.

Formation et intégration
Nous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d'intégration et de formation.

Processus d'entrevue
Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision.


Mesures d'adaptation
L'accessibilité est importante pour nous. N'hésitez pas à nous faire part de toute mesure d'adaptation (salles de réunion accessibles, sous-titres pour les entrevues virtuelles, etc.) dont vous pourriez avoir besoin pour participer sans entraves au processus d'entrevue.

Nous avons hâte d'avoir de vos nouvelles


Exigences linguistiques (Québec seulement) :

Sans Objet