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Assistant General Manager

3 months ago

Charlottetown Prince Edward Island CA, Queens Kaizen Lab Inc. Full time

Murphy Hospitality Group

At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this high standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement and professional development opportunities. At MHG its all about the people

As Assistant General Manager, You Will

Work under the direction of the General Manager and with the front of house management team taking an active role in all aspects of restaurant operations. Including staffing, scheduling, cost controls, staff training, and administration. The Assistant General Manager will be responsible for overseeing team members and taking an active role during daily service, consistently providing quality service to our guests. Additionally, this Assistant General Manager will have specialty beverage expertise to share with our guests.

  • Demonstrate and communicate the restaurant vision and culture to all team members and lead by example
  • Ensure team members provide a memorable guest experience through coaching and fostering a positive working culture by reinforcing the MHG values daily, exciting team members with their positive nature
  • Work with the General Manager and management team to meet all projected goals when it comes to restaurant operations and the vision of MHG including marketing, human resources, financials, and cost controls
  • Work collaboratively with management team to build a strong wine and cocktail program
  • Encourage a culture that revolves around memorable guest experiences, and quality food and beverage
  • Implement operational procedures – Recruit, train, and develop team members in various positions within the front of the house
  • Set staff schedules and monitor performance
  • Coach team members through conflict resolution and problem-solving
  • Work for maximum efficiency and continual improvement of staff productivity
  • Control inventory, monitor revenues and modify procedures and prices
  • Perform all front of house duties as needed, including hosting, bartending, serving and expediting.
  • Build and maintain authentic relationships with guests and team members

Who You Are / What You Bring

  • Experience working in a high volume restaurant/bar
  • Strong beverage knowledge – including Beer, Wine, Classic and Molecular Cocktails
  • Sales driven
  • Previous experience in front of house restaurant management is considered a strong asset
  • Ability to multitask in a fast-paced environment, juggling different priorities
  • Strong organizational skills
  • Applicants must possess a passion for creating memorable guest experiences
  • Goal-oriented individual with a desire for personal and professional development within the hospitality industry
  • Ability to speak multiple languages and communicate with guests from around the world is considered an asset

What We Offer

  • Tip Share program
  • Comprehensive health, medical, dental coverage
  • Discounted gym memberships and wellness reimbursement
  • Growth and professional development opportunities
  • MHG discounts across Atlantic Canada
  • Employee Family Assistant Program
  • Paid vacation time
  • RRSP Matching
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