Water Sales

1 month ago

Calgary Alberta DJ, CA Trail Appliances Ltd Full time

Why Trail?

At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today

The Perks

Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including:

  • Health & dental benefits
  • Personal care days
  • Statutory holidays off
  • Employee & family assistance program
  • Staff incentives and rewards
  • Employee discounts

The Role

We are seeking a dynamic and customer-focused Water Sales and Support Consultant to join our team. In this role, you will handle customer service and sales inquiries, visit homes to test water quality and recommend suitable equipment, and coordinate appointments. Your responsibilities will include order entry, payment processing, documentation management, and resolving customer issues. You will also support sales teams, assist with sales events and displays, and continuously update your product knowledge through training and self-directed learning, ensuring accurate information is shared with customers and team members.


What you will be doing

Customer Service and Sales:

  • Handle incoming sales and support inquiries from phone calls, emails, web leads, Kinetico leads, Costco Program, and walk-in customers.
  • Visit customer homes to test water quality and recommend appropriate equipment.
  • Coordinate with the Mechanical Sales & Service Director to review and book appointments, ensuring they are appropriate and efficiently scheduled.

Order Administration and Customer Service:

  • Enter orders, delivery, and installation requests promptly and accurately.
  • Process customer payments in accordance with company policy.
  • Retain backup documentation for important order details, such as water reports, installation notes, and mechanical room photographs.
  • Provide accurate specifications, Kinetico checklists, and installation/rough-in information when required.
  • Follow up with customers to ensure satisfaction and solicit Google Reviews where appropriate.
  • Take ownership of and successfully resolve customer problems and service issues as per policy.
  • Assist and attend home shows, sales events, and other special events as needed.

Sales Team Support and Display Maintenance:

  • Work the sales floor at various stores as scheduled by your manager, engaging with customers and providing assistance.
  • Provide comprehensive support to the Retail and Builder sales teams in all aspects of water sales and customer support.
  • Conduct training sessions for Retail and Builder Sales Consultants, offering ongoing assistance to ensure their success.
  • Assist with basic display maintenance, including tagging, performing tea/soap tests, updating pricing, and detailing displays to ensure they are attractive and informative for customers.

Product Knowledge:

  • Continuously update and expand product knowledge to stay current with the latest features and benefits.
  • Actively participate in on-site and off-site training sessions provided by the company.
  • Engage in self-directed learning by reviewing product manuals, technical specifications, and industry resources.
  • Share acquired knowledge with team members to promote collective expertise and ensure consistent information is communicated to customers.

To be successful in this role you must have

  • Prior experience in sales, customer service, or a related field, preferably in a retail environment or similar setting.
  • Strong communication skills, both verbal and written, to effectively interact with customers and team members.
  • Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Customer-focused mindset with a commitment to delivering exceptional service.
  • Basic computer proficiency and familiarity with CRM systems or willingness to learn.
  • Ability to work independently and as part of a team in a dynamic and fast-paced environment.
  • Attention to detail and accuracy in completing administrative tasks.
  • Knowledge of water treatment systems, equipment, and related products is advantageous.
  • Ability to learn and understand technical specifications and product features.
  • Flexibility to work varying schedules, including weekends and evenings, as required by business needs.
  • Physical ability to visit customer homes, perform water tests, and assist with display maintenance.
  • Ability to provide a driver’s licence and driver abstract.

Our story began in 1974, when the Broderick family rented out appliances at their bottle depot on Macleod Trail in Calgary. From those humble beginnings, Trail Appliances has grown to become one of the leading independent appliance retailers in Western Canada. We continue to stand by our guiding principles of unparalleled customer service, competitive pricing, and expert advice.

Having built our reputation on strong family values and creating a collaborative work culture that values respect, integrity, diversity, passion, and laughter, we’re proud to be family-owned and operated today. This and our extensive benefits, safety program and community involvement are what sets us apart from our competitors. We are proud to be recognized as an industry leader today

#J-18808-Ljbffr

  • Instrumentation Technician

    1 month ago

    Calgary, Alberta, D3J, CA ML6 Search + Talent Advisory Full time

    The Opportunity:Our client has served the western Canadian market since the early 80’s specializing in process equipment, instrumentation and components used in the food & beverage, oil and gas, water and wastewater, irrigation, utilities and chemical handling industry. They are a stocking distributor for a number of products including pumps, flow meters,...

  • Business Development Manager

    4 weeks ago

    Calgary, Alberta, D3J, CA Hunter Crown, LLC Full time

    REMOTE POSITIONPosition Title: Manager, Water Technologies (This is a Business Development Manager)Compensation: $120-150k + bonus + commission + excellent benefitsTravel: 20%Summary:Our client offers a diversified portfolio of products and services for Water Treatment (scale prevention) and Industrial (scale treatment) applications. These applications...

  • InEight Estimator

    1 month ago

    Calgary, Alberta, D3J, CA AWC Process Solutions Ltd. Full time

    ```html AWC Water Solutions Ltd. specializes in providing integrated water, wastewater treatment plants and many other specialized industrial packaged solutions. We offer clients advanced in-house engineering & design with 3D modeling, piloting, fabrication and machining, in-house control panel shop, and a full range of field services, allowing us to provide...

  • InEight Estimator

    1 month ago

    Calgary, Alberta, D3J, CA AWC Solutions Full time

    AWC Water Solutions Ltd. specializes in providing integrated water, wastewater treatment plants and many other specialized industrial packaged solutions. We offer clients advanced in-house engineering & design with 3D modeling, piloting, fabrication and machining, in-house control panel shop, and a full range of field services, allowing us to provide...

  • Estimator

    4 weeks ago

    Calgary, Alberta, D3J, CA AWC Solutions Full time

    AWC Water Solutions Ltd. specializes in providing integrated water, wastewater treatment plants and many other specialized industrial packaged solutions. We offer clients advanced in-house engineering & design with 3D modeling, piloting, fabrication and machining, in-house control panel shop, and a full range of field services, allowing us to provide...

  • (Global Oil Gas) Senior Utilities Process Engineer

    1 month ago

    Calgary, Alberta, D3J, CA MatchaTalent Full time

    This role required candidate to permanently relocate at Ras Tanura, Saudi Arabia. About the Company This company engages in the exploration, production, transportation, and sale of crude oil and natural gas. It operates through the following segments: Upstream, Downstream, and Corporate. The Upstream segment includes crude oil, natural gas and natural gas...

  • Estimator

    1 month ago

    Calgary, Alberta, D3J, CA Awcsolutions Full time

    EstimatorAWC Water Solutions Ltd. specializes in providing integrated water and wastewater treatment plants and many other specialized industrial packaged solutions. We offer clients advanced in-house engineering & design with 3D modeling, piloting, fabrication and machining, in-house control panel shop, and a full range of field services, allowing us to...

  • Home Comfort Advisor

    4 weeks ago

    Calgary, Alberta, D3J, CA Reliance Home Comfort Full time

    Find Your Limitless with RelianceBy joining Reliance as a Sales Advisor, you'll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth...

  • Home Comfort Advisor

    1 month ago

    Calgary, Alberta, D3J, CA Accoravillage Full time

    By joining Reliance as aSales Advisor, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our...

  • Architectural Demand Creator

    1 month ago

    Calgary, Alberta, D3J, CA DuPont Group Full time

    Architectural Demand Creator - Calgary AlbertaLocation: Calgary, AlbertaEmployment Type: Full-time, RemotePosted: 30+ Days AgoJob Requisition ID: 235905WAt DuPont, we are working on providing clean water to over a billion people, producing essential materials for technology devices, and ensuring global worker protection.WHY JOIN US?Join us to empower the...

  • Crop Production Advisor

    1 month ago

    Calgary, Alberta, D3J, CA Nutrien Ag Solutions Limited Full time

    Crop Production Advisor - Calgary, AB Area, position is based in Balzac, ABWhat you will do:Develop and maintain effective business relations with current and potential customers, based on an approach to target customers that would result in a profitable business relationshipProvide agronomic information and advice to current and potential customers –...

  • Canada Ports

    1 month ago

    Calgary, Alberta, D3J, CA Stantec Consulting International Ltd. Full time

    DescriptionThe maritime industry is expanding and improving port and harbor infrastructure. Join our Ports and Marine team, and let’s navigate these waters together to find solutions for our clients.Are you passionate about Ports & Marine Terminals? We are driving the future of Infrastructure.Do you want to guide the future of Ports & Marine Terminals in...

  • Business Development Coordinator

    4 weeks ago

    Calgary, Alberta, D3J, CA Corrpro Canada, Inc Full time

    Join Canada's MOST recognized Corrosion Control Company today and unlock a world of opportunities! Corrpro Canada is seeking a Business Development Coordinator. Corrpro Canada is Canada's largest corrosion engineering, cathodic protection, and corrosion monitoring business for protecting and preserving infrastructure. We provide professional...

  • Architectural Demand Creator

    3 weeks ago

    Calgary, Alberta, D3J, CA DuPont Full time

    At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.If you would like to be a part of a premier multi-industrial company that is...

  • (Global Oil Gas) Senior Environmental Management Expert

    1 month ago

    Calgary, Alberta, D3J, CA MatchaTalent Full time

    This role required candidate to permanently relocate at Dhahran, Saudi Arabia. About the Company This company engages in the exploration, production, transportation, and sale of crude oil and natural gas. It operates through the following segments: Upstream, Downstream, and Corporate. The Upstream segment includes crude oil, natural gas and natural gas...

  • Parts Technician

    1 month ago

    Calgary, Alberta, D3J, CA Enerflex Ltd. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Reporting to the Parts Manager, the role of the Parts Technician is responsible for, but not limited to, providing parts to both external customers and the Enerflex Field Service Technicians for all...

  • (Global Oil Gas) Senior Well Intervention Engineer

    1 month ago

    Calgary, Alberta, D3J, CA MatchaTalent Full time

    This role requires candidates to permanently relocate to Dhahran, Saudi Arabia. About the Company This company engages in the exploration, production, transportation, and sale of crude oil and natural gas. It operates through the following segments: Upstream, Downstream, and Corporate. The Upstream segment includes crude oil, natural gas, and natural gas...

  • Senior Project Manager

    4 weeks ago

    Calgary, Alberta, D3J, CA Colliers Project Leaders Full time

    Overview: At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it. Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the...

  • Senior Project Manager

    1 month ago

    Calgary, Alberta, D3J, CA Colliers Project Leaders Full time

    Overview: At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it. Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the...

  • Lead Canada Applications Lloydminster/Leduc/Fort Engineer

    4 weeks ago

    City of Lloydminster, Alberta, CA ALLY Energy Full time

    Engineer Applications – Lloydminster/Leduc/Fort McMurray, Canada (Upstream)5 days ago - Be among the first 25 applicantsDo you enjoy chemistry or engineering problems?Would you like the opportunity to work in a global energy company?Join our growing teamBaker Hughes is the first and only comprehensive provider of digital oilfield products, services, and...