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Part-Time Receptionist

3 months ago

Ottawa Ontario HB, Montréal, Canada Tony Graham Toyota Part time

Tony Graham Automotive Group

Job Title

Part-Time Receptionist

Report to

Administrative Coordinator

Location

1855 Merivale Road, Ottawa, ON K2G 1E3 – On-Site

Employment Status

Part-Time

Closing Date

Until filled

Who We Are?

The Tony Graham Automotive Group (TGAG) is a reputable and established business, with over 50 years in the Ottawa area. Our group consists of Tony Graham Toyota, Tony Graham Lexus, Kanata Toyota, Tony Graham AutoEdge, Collision Center, and AADA Leasing. We recognize that our employees define us; we cannot deliver a great customer experience without a talented team. We offer a unique, diverse, and dynamic work environment.

Job Summary

Answer all telephone inquiries in a friendly, courteous manner, directing callers to the appropriate receiver. Assist customers both by phone and physically at the reception counter, complete administrative tasks, and interchange job positions between receptionist and hostess when required.

What you offer

Job Duties:

  • Arrive with time allowed for exchange of information from Managers on shift.
  • Present yourself in a respectable manner, greet customers appropriately.
  • Answer all inquiries promptly in a courteous manner.
  • Page or direct calls to voice mail if individual is not available.
  • Maintain knowledge of employee names, shifts, and schedules.
  • Reduce the amount of time customers are on hold.
  • Record incoming inventory vehicles and customer information in the New Car Register.
  • Report to management any condition that compromises integrity or safety.
  • Achieve objectives set by management.
  • Maintain a good work attitude and cooperate with managers and fellow employees.
  • Produce quality work and maintain a clean workspace.
  • Any other duties, as assigned.

The successful candidate will have the following:

Education and Qualification

  • Completion of Secondary School – (Grade 12)

Language

  • Fluent in English, oral and written
  • Bilingualism, an asset

Experience

  • Previous switchboard, typing, and data entry experience

Skills & Abilities

  • Mature personality and sound judgement skills
  • Effective communication skills
  • Good initiative and ambition
  • Good pronounced telephone voice
  • Friendly and pleasant disposition

Schedule:

Monday – Tuesday:

4:00 pm – 8:00 pm

Thursday:

4:00 pm – 8:00 pm

Occasional Saturdays: 9:00 am – 4:00 pm

Pay Structure:

$18.00 per hour

Job Type: Part-time

Expected hours: No less than 12 per week

Work Location: In person

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